game still not working :: What Remains of Edith Finch Support

Store Page

What Remains of Edith Finch

All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

What Remains of Edith Finch > Support > Topic Details

NopBird

Dec 11, 2017 @ 7:50pm

game still not working

still pop up fatal error message

my PC
Windows 10 (x64)
i5 - 6500
16gb mem
Nvidia GTX 1060 3Gb

and i did install 2017,2015,2012 visual C++ Runtime (X64),

but stilll not working

i want playing this game

but still not working

I can't read a message because the message window is small.

"The UE4-FinchGame Game has crashed and will..."

my pc have just still show me this sentense

Should I choose a refund?

Is there any other way?

I want to play games.

The author of this topic has marked a post as the answer to their question.
Click here to jump to that post.

Originally posted by boojit:

More information, and a correction.

There's a mistake in my comment above. Removing the dongle did allow the game to start, however with the dongle back in, the game still doesn't start (I thought it was ok with the dongle back in, but as soon as i tried starting the game with the controller turned on as well, it crashed right away again).

But here is what _actually_ fixed it for me: In Steam settings, go to Controller->General Controller Settings. Now ensure that "Generic Gamepad Controller Support" is UNchecked.

You won't need that setting for this game anyway, but if you need that setting for other games, you'll have to manually turn it off and back on when playing this game until the devs patch.

Hope that helps.

< >

Showing 1-6 of 6 comments

Palras

Dec 30, 2017 @ 5:51am

Remove controller from usb.
Then my game boot.

NopBird

Jan 6, 2018 @ 12:09am

Originally posted by Palras:
Remove controller from usb.
Then my game boot.

ahhh.. still not working, failed message again..

boojit

Jan 6, 2018 @ 4:57pm

Unplugging my controller worked for me. Specifically, I unplugged the USB dongle for my steam controllers, and then tried starting the game. The game started just fine; the problem was resolved. I then quit the game, then re-plugged my USB dongle for the controller, and I was still able to start the game successfully.

Also: Previously this game was operating correctly on 100% of attempted starts, then it suddenly began crashing on 100% of attempted starts (during initial title card loading sequence; with the error message documented by OP).

Between when it was working and when it started malfunctioning, only one thing changed on my machine: I attached a new controller to my machine that had not previously been attached. This new controller was not attached, however, when I was having trouble starting the game.

Hope that helps.