Registration failure: your account/the item is not eligible at current status

[Jalen Hurts]

Im newbie I want to ask how to fix this , I cannot buy or sell any items help me

[Fuyuki]

its either something to do with the ongoing event that requires u to clear some quest (to prevent/deter botting but also hinder new players) or send a ticket into neople about this
https://neople.zendesk.com/hc/en-us/requests/new

[Jalen Hurts]

Thank you