Vive Controller Don't Interact With Objects

[Brokowski9000]

Hello, I'm trying to play the game, but for some reason my Vive controllers won't interact with any of the objects. I can press the buttons during the tutoral, but I am unable to use the trigger and grip buttons to pick up any objects (such as the pins or bowling ball).

Is there a fix for this or any resources you can point me to?

I am only having an issue with this game so far. I am able to interact with objects in the home screen and other games.

Thank you.

[Carbon Fiber Games]

We just pushed an update that may help with some odd interaction bugs. Can you try again and let me know if it is working better? Also if you skip the tutorial and then go to options>tutorial can you see if the interactions then work?

Is this only in the tutorial or have you managed to get it to occur when bowling in the game?

Sorry for the inconvience.

[Brokowski9000]

I tried again, but I am still running into the same issues. I skipped the tutorial and went into options > tutorial, but I am still unable to interact with any objects using the trigger and grip buttons. I am able to move around the play area and press buttons with the controlls, just unable to use the trigger and grip buttons.

I recently purchased my Vive and the build date is 6/13/17. I also updated the firmware on all the hardware, including the controllers. I'm not sure if this would have an impact or not.

Also, I found out that I am also unable to interact with objects in Adventurous Life.

I have tried resetting the controllers and the breakout box as well as making sure all other USB controllers have been unplugged. Is there anything else I can do to troubleshoot this issue?

Thanks.

[Drop Bear]

I am also experiencing the same problem where I can interact with the menus OK, but cannot pick up ball, or the pins during the tutorial, or at a lane either. As suggested, I have updated the game, but the issue still persists.

I have tried all the normal troubleshooting but still no luck. All my other games work fine. Same as the OP, my VR system is a HTC VIVE. All bits are updated and working OK hardware-wise, just can't pick up things.

[ThaRip420]

I am also experiencing the same problem where I can interact with the menus OK, but cannot pick up ball, or the pins during the tutorial, or at a lane either. As suggested, I have updated the game, but the issue still persists.

......just bought game cant even play..... same as comment above.

[Carbon Fiber Games]

Hello, sorry for all your trouble. I have been trying to find the root cause of this issue for a few days, but nothing really points towards it. I have a few more options, but if you are on a steamvr beta version rolling back to a main release might work.

If that does not work, please double check you are grabbing the pins/bowling ball with the center ring of the controller. as the grab point and try carefully lifting vertically upward. It may be an issue with the controller just breaking the grab too early and if thats the case I can look in that direction.

If the issue persists, I recommend a refund if you so desire as owning games you enjoy playing is the most important thing in VR.

[cornslop]

Same issue here. I'll request a refund for now, but keep an eye on this game for a fix. Really itching to get into some decent VR bowling.

[Drop Bear]

Hi again,

Just thought I'd check in to see if this issue has made any progress. I just tried the game again and I still have the same problem. I've checked that my Steam and Steam VR are not Beta, as recommended by teh developmer, so that's not a problem. I've also tried various methods in game to pick up the ball or pins. I tried positiong the controller ring perfectly around the neck of the pin and gradually lifting vertical slowly while holding the trigger, then the grips, then both together with no luck. No success using either controller, and trying the left hand buttons while the right controller is over the pin! No luck.

I haven't requested a refund yet as I'm keen to see this resolved as I enjoyed Kinect bowling on the X360 and know this will be a million times more fun!

[HeyMattMan]

I'm surprise that this is still an issue. Is there any updates since 2017? I can't pick up the ball at all.

[Carbon Fiber Games]

Once, I get knuckles controller. I plan on rewriting the pickup mechanics. At this point its very situational on people who can't pick it up (and not the norm). I'm using the standard VR interaction code used in many games, and I have never been able to reproduce on my side or with any of my testers. At this point, its best to refund if updating doesn't work. Sorry for the inconveience and my inability to target the issue. One thing that may be noted, is if you aren't connected to the internet it may cause this fault as it pulls down achievements, if you have never played while connected this might cause the problem.

[Drop Bear]

Thanks for the update. I haven't tried the game in many months, but I will try it again soon to see if the issue is still there. Once you have your new controllers and updated for that, let me know and if I still have issues I will pursue a refund after that. I did try one other bowling game on Vive and it was so terrible that I am willing to wait for this one as this had much better reviews an seems promising.

[frapster]

Same issues here, ever since I bought this long time ago. Never asked for a refund, because I knew it can[t be just me and eventually would be fixed. A year and a half later - and I see it is still the same.
I am playing while connected to the internet.

Seeing dev's update above, I will wait a little longer, to see how things are but eventually will give up, as it now doesn't seem very likely to get reproed and as a result fixed.

[Drop Bear]

Hi again,

I just tried uninstalling and reinstalling the game to give it a test and see if I can pick up anything. Still no luck. Once you have updated the code for the knuckle controllers I will give it another try. In case you need further info on my rig, here it is:
- AMD Ryzen 7 CPU with 24GB RAM
- Nvidia GTX 1060 w/ 6GB RAM
- HTC Vive VR headset
- 2.0m x 2.5m play space

Vive has had all firmware updates applied to headset, controllers and base stations.
As you mentioned previously, I should check that I am online when playing. This PC is always connected to the internet and is online.

If you need any further information let me know.

[Carbon Fiber Games]

I am currently updating all the interaction code with new controller schemes. This will also include an engine update, so will most likely be early December when I am complete. Thanks for you patience and sending the hardware specs. Knowing you're connected to the internet is a big help.

[Drop Bear]

Thank you for the update. Much appreciated.

[HeyMattMan]

I just tried it couple of days ago and I still can't pick up the ball. The controller stick just goes right through the ball and clicking on all the buttons does nothing.