unlocking heros

[Mcceag]

Last run that won was with Khar Roho and White knight. Khar opened the chest and no character was unlocked. Ive seen the bottom of character portraits has a lil symbol and I think only the white knight has one (purple colored?idk im colorblind)
Whats the next step? I've seen others post asking the same thing but im just confused every time.
playing on the switch so cant share pics of whats on screen

[AuraFB]

Have you used the same variation of Khar before this run to open the chest? If you have, then the chest should only unlock items/spells.

The same variation/skin can only be used once to unlock new characters, so Khar A (the first variation) would unlock Khar B, then Khar B would unlock Khar C, and Khar C would unlock Khar D. If you have all variations of a certain character already, then you need to use another character to unlock more - for example have Roho A open the chest, if you don't have other Roho variations yet.

The White Knight and the Black Knight are special cases and don't unlock new characters, but opening the chest with the Knights is required for unlocking a secret.

[Mcceag]

Khar A unlocked just items and I had no other variation of Khar unlocked. Did another run and unlocked someone elses variation. guess I just gotta keep at the grind

[AuraFB]

Originally posted by Mcceag:

Khar A unlocked just items and I had no other variation of Khar unlocked. Did another run and unlocked someone elses variation. guess I just gotta keep at the grind

Hmm, that's weird. Sounds like the game must have bugged out somehow, it should have unlocked Khar B for you instead of items. If something similar happens again, try verifying the game files. You can do it by right clicking Has-Been Heroes in your Steam library and go to Properties > Local Files > Verify Integrity of Game Files.

[Mcceag]

im playing on the switch. not an option I can take. but thank you for taking the time to reply

[AuraFB]

Originally posted by Mcceag:

im playing on the switch. not an option I can take. but thank you for taking the time to reply

Oh right, my bad. I've notified about QA team about this and we'll keep an eye out in case we get more reports about it. Hopefully it won't happen again and you'll be able to unlock the rest of the characters without issue.