Game crash

[Tefalta.DMA]

When trying to start a game the game crashes

[PunisheR]

For me, the game crashed during the first helicopter mission.

[Tefalta.DMA]

Precinct.exe - Error de la aplicación

La instrucción en 0x00007FFD919D51A0 hace referencia a la memoria en 0x00000269537FFFE8. La memoria no se pudo written.

[Maddie @ Kwalee]

Thank you so much for flagging this and we're really sorry to hear you're experiencing these crashes!

if it's not too much trouble, please could you provide us with your PC specs? This will help us to diagnose what's causing the crash.

[Tefalta.DMA]

yes!
ryzen 7 3700x
16 gb ram corsair
rx5700xt

[Maddie @ Kwalee]

Thank you so much! Sorry to be a massive pain but, if it's not too much trouble, please could you provide us with your game logs as well? You can find these in the following path:

c:\Users\%USERNAME%\AppData\LocalLow\Fallen Tree Games Ltd

You should be able to upload them to a Google Drive and send them to us or join our Discord and send them to us on there. If you join our Discord, you can reach out to me directly (I'm MaddieP).

I'm so sorry again that you're experiencing this crash!

[Tefalta.DMA]

https://drive.google.com/drive/folders/1VREhrlTHFzUFKrWH7WBaVzkyuKMjbBAm?usp=sharing
Yes! Here's the drive with the requested data.

[Maddie @ Kwalee]

Thank you so much! That's hugely helpful! I've sent this straight to our QA team and the developers now to investigate. I'll update you as soon as I receive a response from them.

We're so sorry again you're experiencing this issue!

[Tefalta.DMA]

Thanks for the quick response!

[David Mones]

Similar issue on my side. I can play for about 15-20 minutes then get a CTD.
i9 13900K
64GB RAM
RTX 4090
Many thanks,

[TORTIK]

Same here Crashed over 15 times now, pretty annoying when you out on a long patrol and you can't just save at anytime to be safe. I am running similar to the other guys

i9 13900K
32GB RAM
RTX 4090

I had tried changing ingame settings to medium just to see if it resolves but no joy.

Many thanks,

[OWODangerSnowOWO]

Just in case you need it, here is another game log
https://drive.google.com/file/d/1FRgL5a6MN0MAZinxY7y1V0oAqb3QAx0y/view?usp=sharing
My game is also crashing a lot which is kinda discouraging

PC specs
i7-12700H
16GB ram
rtx3070

[Marchy]

I am experiencing the same thing
AMD 9950 X3D
RTX 5090
64GB RAM

[TORTIK]

Originally posted by Marchy:

I am experiencing the same thing
AMD 9950 X3D
RTX 5090
64GB RAM

RTX 5090 :) legend nice

[David Mones]

Graphics at low and FPS cap at 60 seems to prevent crashes. Stable for now.
i9 13900K
64GB RAM
RTX 4090

[Tofu]

This is another game log (mine).

https://drive.google.com/file/d/1HK2WEe1Mwu47YJONLqvKvfxkfhfzaCTW/view?usp=sharing

Game crashes my pc after 10-20 minutes in the game. Tried with other games and it's not crashing.

i7 14700
32GB RAM
RTX 2060