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"If you capture Windhelm for the Imperials before triggering the graveyard scene, the witnesses and the corpse will still show up, but the guard may not, since the Windhelm guards have been replaced by Imperial Legion soldiers. This makes it impossible to start the quest.
- This issue has been addressed by version 1.4 of the Official Skyrim Patch; note that the fix only works if you have not yet triggered the graveyard sequence when attacking Windhelm.
- The remaining portion of this bug has been fixed by version 1.2.4 of the Unofficial Skyrim Patch. [Note: this is another reason to be using USSEP if not already - smr1957]
- Use the console command sqv ms11 to bring up a list of quest variables and search for a RefID labeled "CrimeSceneInvestigator", then use the commands prid <Investigator's RefID> and moveto player. This will move the guard to your location, allowing you to start the quest.
- This bug can trigger even if you join the Stormcloaks. Try reloading a previous save from before you entered Windhelm.[verification needed — is this true?]
- Follow the blood splatters to Hjerim and pick the lock to the front door. Once you walk inside you will get the quest."
Good luck!
Advancing the stages may work as smr1957 explained.
If it doesn't work, "completequest MS11b" should remove it from your questlog/journal and "Player.additem c891d 1" (adds 1x Necromancer Amulet to your inventory).
Blood on the Ice steps:
-Search crime scene
-report to the guard and Jorleif
-search clues at the hall of the dead
-look at the blood trail to the house
-back to jorleif
-get the key to the house and investigate inside
-back to jorleif
-talk to viola
-sell the amulet to calixto (optional)
-immediately go to Wuunfurth instead of jorleif
-catch the killer, just kill him before he strikes and you're done
Blood On the Ice is probably the buggiest quest in the game - so do not feel alone in having issues with it, or in having to redo it following a cheat sheet listing steps or by reading and following the walkthrough in the uespwiki.
Edit: Yes, it's enabled - Unofficial Skyrim Special Edition Patch, right?
There's a wiki though: https://en.uesp.net/wiki/Skyrim:Skyrim