The Elder Scrolls V: Skyrim Special Edition

The Elder Scrolls V: Skyrim Special Edition

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Help? Serana wont go into her castle and i can't uninstall the Dawnguard dlc
So i rescued Serana, then brought her straight back to her castle by fast traveling to the icewater jetty...took her straight up to the castle gates but she says nothing, won't go inside and the guard just says to get out of here, he doesn't even recodnise Serana. At first i thought it might be because i have the inigo mod installed and that might be interfering with the quest so i told him to wait by the jetty, went with serana to the castle alone, still nothing.
I discovered her castle long before i started the dawnguard questline so i'm not sure if this is the issue?

She isn't saying the dialogue she's supposed to either. i've heard people say she's supposed to tell you to hang back and let her do the talking once you get off the jetty, but she hasn't said any of that. I've reloaded the game, and looked into uninstalling and reinstalling the dawnguard dlc...but it doesn't look like you can with Skyrim SE. it's pre-installed for SSE so i'm not sure what my options are for fixing this. i don't want Serana following me around permanently for a quest i can't complete. I'm not super tech savvy, so any help and advice is greatly appreciated. <3
Last edited by Zephyressence; Jan 30, 2020 @ 2:58pm
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Showing 1-15 of 17 comments
Hobo Misanthropus Jan 30, 2020 @ 3:11pm 
Uninstall any companion altering mods and retest. Keep backups of before and after changing mods too.
What mods are you using that alter companions or Serana in particular, vampires or anything that has any connection to DG DLC?
Last edited by Shadow The Innkeep; Jan 30, 2020 @ 3:13pm
Gunsaremagic Jan 30, 2020 @ 3:13pm 
Did you visit the castle before freeing serana? its a bug that happened me do not go to the castle before getting serana i used a quest id in the console that teleported me inside and continued the quest i dont remember what it was
Last edited by Gunsaremagic; Jan 30, 2020 @ 3:15pm
tulle040657 Jan 30, 2020 @ 3:15pm 
If you have already discovered Castle Volkihar, then after speaking to Serana for the first time when she is released from the sarcophagus she will automatically initiate dialogue with you that normally occurs shortly after arriving at Castle Volkihar. This may prevent you from entering the castle and continuing the quest.

PC Only This bug is fixed by the Unofficial Patch.

You can Use the command tcl to move through the wooden gate and enter the castle to continue the quest.

or use console player.moveto 03003ba8 to meet Harkon inside the castle and that would have you start quest next quest. however, you have to fast travel to complete the quest "bloodline".

or use console disable (02017d59) to remove the gate

for more info see

https://en.uesp.net/wiki/Skyrim:Bloodline
Uncle64 Jan 30, 2020 @ 3:16pm 
That is one old bug from LE.
Load one old save and try again, do you have USSEP installed?
tulle040657 Jan 30, 2020 @ 3:20pm 
Originally posted by Uncle64:
That is one old bug from LE.
Load one old save and try again, do you have USSEP installed?

He will have to load a save from before he met Serana , it will not retroactively fix the bug and it happened when he let Serana out. He just did not see the result of the bug until he got to her castle
Last edited by tulle040657; Jan 30, 2020 @ 3:26pm
Uncle64 Jan 30, 2020 @ 3:27pm 
Yea. But he can try again. After he have installed the patch if he dont have it, it is not fully true that it dont fix old issues. It may fix older issues, if it manage to fix his issue is one other question.
tulle040657 Jan 30, 2020 @ 3:29pm 
Originally posted by Uncle64:
Yea. But he can try again. After he have installed the patch if he dont have it, it is not fully true that it dont fix old issues. It may fix older issues, if it manage to fix his issue is one other question.
I know the answer already from personal experience

I ended up disabling the gate, that worked fine, but I never ran the game again without USSEP
Last edited by tulle040657; Jan 30, 2020 @ 3:30pm
Uncle64 Jan 30, 2020 @ 3:30pm 
That specific issue? Ok. Then he may as you say load save before he meets her or fall back on console commands.
the unofficial patch doesn't always fix this. On my last run I i had to ~ disable the stupid iron gatec cuz the gaurd and serena wouldn't continue. well, I'm sure that I could've advanced the quest, but I enjoy some of the dialogue and this is easier and more immersive for me.(it never comes back down afaik - I always side with the vampires) I'm going to make a save on this run to see if it happens again or not.
stvlepore Jan 31, 2020 @ 7:16am 
She does not seem to like it if you have another follower. I was having a ton of issues with her until I dismissed Vilja.
Uncle64 Jan 31, 2020 @ 8:23am 
One thing, Do you use any type of follower framework on her.
Like AFT/Eff or what ever if so DONT do that. She have her own framework.
Chef Jan 31, 2020 @ 8:52am 
This is just for people searching in the future. In SSE the DLC's are hard coded to load with the game. They cannot be disabled or turned off, nor can their load order be changed or have anything loaded inbetween the DLC files.
SpeedFreak1972 Jan 31, 2020 @ 9:10am 
Originally posted by Chef:
This is just for people searching in the future. In SSE the DLC's are hard coded to load with the game. They cannot be disabled or turned off, nor can their load order be changed or have anything loaded inbetween the DLC files.

Even if you could the save will be shot.
Zephyressence Feb 23, 2020 @ 9:43pm 
Thanks everyone and sorry it took so long to get back to you all. had a lot of stuff going on and haven't had much time to game recently. I tried a couple of different things, but none of it worked. ended up using a glitch to get in. held up a platter (plate didn't work) in front of me then used whirlwind sprint...and it got me through the gate. Everything was smooth sailing after that. Thank you all for your time and help! Very much appreciated!
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Date Posted: Jan 30, 2020 @ 2:58pm
Posts: 17