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Edit: Part of the thought process was, and I omitted to ask, does your game ever freeze at any other time, besides when attempting dialogue?
And pressing escape does nothing either? The dialogue sometimes freezes for me too, but I just wait half a minute or so, then it continues as normal. Is it in unskipable dialogue like with Parthurnax, or is it normal dialogue, as if you're speaking with a random innkeeper?
I honestly don't know what might be wrong. It is possible that you'll have to change something in the .ini file, but I don't know exactly what. You should ask someone who's really a genius when it comes to stuff like this.
The unskippable dialogue does not have a [Tab]Exit thing, no, though it is possible to stop the conversation completely by pressing Escape. Left-clicking on the screen with your mouse will also skip 'unskippable' dialogue, unless it's key dialogue, like that with Parthurnaax.
If you say that it's some time ago it last happened, perhaps it's stopped, but just to be sure, do this: Save often. At least Quicksave.
Hope this helped you :D
I was able to fix it by opening the console and killing him, then i revived him after. No side effects.
THANK YOU. Trying to do this never even occurred to me. I was having the exact same problem with the exact same character no less. I guess he got flagged as essential for the little Cicero quest, so I enjoyed watching him crawl across the ground for a bit for getting me stuck like that.
((shameless necro post; too grateful for a working solution to care :P))
Another shameless necro, but I just had this same problem and found a more safe fix: open the console and use the 'resetai' command on the target. I tried this since the kill command did not work. Resetai worked perfectly
And no, no steam messagers or anything.
I'm replying to add that it is possible to exit the dialog using the "Exit [Tab]" icon/button in the lower right of the screen.