game doesn't launch

[Tiklyt]

I can't launch the game,
I have a black screen for 2 sec and the game shut down.
I have restarted the computer and same issue.

win7

[FUZZYEYES]

Originally posted by Tiklyt:

I can't launch the game,
I have a black screen for 2 sec and the game shut down.
I have restarted the computer and same issue.

win7

Please make sure the antivirus is temporary turned off.

[Tiklyt]

Same problem with the antivirus turned off.

[FUZZYEYES]

Originally posted by Tiklyt:

Same problem with the antivirus turned off.

Under Documents\My Games\UnrealEngine3\TwilightGames\Logs\
You can find two file tiles. One is .txt and one is .dmp. Please email us ([e-mail]) the latest one you can find under the directory for us.

If the game does not generate any log or dump files, it seems the game crashed in a very early stage. And it's not necessary the game's issue. Therefore we are recommending to do the follow to determine the cause of the problem.

1. Try to start the game by adding "-log -nostartupmovies".
you can find instruction from the following link
https://support.steampowered.com/kb_article.php?ref=1040-JWMT-2947

or

2. Uninstall the game, and delete the game folder from both game data folder from My Document and the game installation folder (default: c:\program files (x86)\steam\steamapps). Turn off Anti-virus and reinstall the game once again from Steam.

Please let us know if this helps with your problem.

[Tiklyt]

Thanks for the answer.

1. The game does not generate any log or dump files

2 I add -log -nostartupmovies , just a window at the start but same problem.

3 I uninstall the game, Turn off Anti-virus and reinstall the game and the problem persist.

Regards

[FUZZYEYES]

Originally posted by Tiklyt:

Thanks for the answer.

1. The game does not generate any log or dump files

2 I add -log -nostartupmovies , just a window at the start but same problem.

3 I uninstall the game, Turn off Anti-virus and reinstall the game and the problem persist.

Regards

This generally means something is conflicting with the game.
Our best suggestion is to reinstall DirectX 9.0c and also the PhysX runtime.

[Human]

try bete test version, me works this

[Hildunio]

have the same problem and nothing help

[FUZZYEYES]

We are soon going to announce a new major update soon. That will remove most firewall problems.

[GenRabbit]

No where does it say it rerquires PhysX. Is this a nVidia working game only? because it doesnt install PhysX

[Spiral Traveller]

Solved for me by setting Windows audio format to 16-bit, 48000 Hz (DVD Quality).

[VVhiteVVolf]

Installing DXSetup from the DirectX folder worked for me

[Amadeus]

Uninstalling (and not installing it again) worked for me

[Rakger]

game will not play with windows 10 and there is no way I have seen to ajust to older OS

[Eternity Circle]

I had same issue under Win 7 64bits.
It tried to launch for 2 sec & close.
Seems forcing the Admin rights on the "Shipping-TwilightGame.exe" under (Binaries/Win32) is working (the .exe Steam is launching, you can do it on the Win64 as well but you should run the .exe directly.)

[FireDrakeZ]

Originally posted by Eternity Circle:

I had same issue under Win 7 64bits.
It tried to launch for 2 sec & close.
Seems forcing the Admin rights on the "Shipping-TwilightGame.exe" under (Binaries/Win32) is working (the .exe Steam is launching, you can do it on the Win64 as well but you should run the .exe directly.)

I tried your solution except that I choose the Binaries/Win 64 option and it worked on a Windows 10 OS. Thanks for the workaround. The only problem is that you have to do it every single time you start the game.