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South Park The Fractured But Whole > Player Support > Topic Details

PeanutBiter has South Park The Fractured But Whole

Apr 9, 2024 @ 1:33pm

Not opening

is anyone having problems with the game not opening? i have closed steam and restarted my computer. If anyone can give me tips on how to get it to work.

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Ubi-Keo [developer] Apr 10, 2024 @ 9:00am

Hi, I'm sorry to hear you are experiencing this issue.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Add the game to the white list of your anti virus software
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

- Ubisoft Support

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South Park The Fractured But Whole > Player Support > Topic Details

Date Posted: Apr 9, 2024 @ 1:33pm

Posts: 1