Game keeps Crashing for no reason

[_PhArMa_]

Hello,
I'm having the problem that the game keeps crashing after about 10-15 Minutes regularly.
I already tried everything, verifying the game files, updating drivers, reinstall, administrator mode, windowed and so on and so on.
It's starting to get very frustrating. Im getting a Error-Window but if I click on sending the crash report I get an error (what the?!?) and there is also nothing to do to fix it.
So please, I need help. And preferably soon, so I can refund the game if nothing works.

I'm using a GTX 1060 6GB, 16 GB RAM and a i7-6700. The game is on a HDD.

Thanks in advance!

[Ubi-Keo]

Hi, apologies for the late response.

I am also sorry to hear that your game keeps crashing and that the troubleshooting you have tried has not resolved the issue.

Please ensure v-sync is disabled and if you are using Windows 11, try launching the game in Windows compatibility mode selecting one of the supported operating systems (Windows 7, Windows 8.1, Windows 10)

If the issue persists I would also recommend uninstalling then reinstalling both the game and Ubisoft Connect on the same drive, then try again.

However, if the issue still persists could you submit a support ticket[support.ubi.com] and attach your system files dxdiag[support.ubi.com] and msinfo[support.ubi.com] and our Customer Support team will investigate this further for you.

- Ubisoft Support

[_PhArMa_]

Hello,
yes, I have already been in contact with Customer Support, but all fixes we tried didn't work (And we have really tried everything). Im actually very sad because I like this game, yet I'm unable to play it. I still have hope that there is somehow a way to fix those crashes. :3

Im using Windows 10, tried all Compatibility Mode options and also reinstalled Ubisoft Connect and the Game on the same drive, yet nothing worked.

Still, thanks for your answer.