New game crash

[scurvyman]

Every time I press new game, My game gets stuck and crashes. Can anyone fix this problem?

[Ubi-Thrupney]

Hey Shardz! Sorry to hear you're crashing when you start a new game :( I'm confident we can get this fixed for you!

Most crashing issues are solved with some local troubleshooting. Can you check our troubleshooting guide[ubi.li] for me? In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your graphics drivers and Windows install fully updated, and you've (at least temporarily, for testing) deactivated all background programs.

That'll be likely to fix the issue, but let me know if not - I'll have some further ideas to try in that case

- Ubisoft Support