Combat not loading in Shady Acres?

[PUD191]

So I've reached the point where you have to escape Shady Acres with Token and Tweek, but when it comes to the point where you're about to fight the old folks, a little spinning loading wheel appears next to 'Start Combat'. The first time it happened I tried waiting it out, cut to 30 minutes later and it was still there, I tried closing and reopening the game multiple times, and also tried Verifying the Integrity of the game throught he game's properties on Steam all to no avail. Might not be related, but this is the first time I've had to fight old people in the game and they're also what I chose as my 'Kryptonite'.

Is anyone else experienceing this or know what to do?

Many thanks :)

[UbiBaron]

Thank you for reporting this to us.

Could you please provide a video of this occurring? This will help us to look into the issue.

-Ubisoft Support

[elf]

Originally posted by UbiHolz:

Thank you for reporting this to us.

Could you please provide a video of this occurring? This will help us to look into the issue.

-Ubisoft Support

I recorded a video and uploaded to youtube for you, also posted on the ubisoft forums too lmfao: https://www.youtube.com/watch?v=vCB-i4QBdRg&feature=youtu.be hope it helps in some way

[p301.gomezluisa]

Originally posted by PUD191:

Is anyone else experienceing this or know what to do?

Nothing works!!

[Tesla]

Same problem

[UbiBaron]

Originally posted by critical:

I recorded a video and uploaded to youtube for you, also posted on the ubisoft forums too lmfao: hope it helps in some way

Thank you for that example, I've passed this video on to help us while we look into this issue.

-Ubisoft Support

[Lumicatti]

Thank god.

[PUD191]

Hey guys, so after reading about this issue online I tried a couple of things at the same time and it seemed to work, firstly I opened the game directly from Uplay, and second, after the flugelhorn section, I skipped the cutscene where the old people recognise you as the vigilante. Not sure which one it was that did the trick, but its probably worth giving them a try :)

[Sera-chan]

Originally posted by PUD191:

Hey guys, so after reading about this issue online I tried a couple of things at the same time and it seemed to work, firstly I opened the game directly from Uplay, and second, after the flugelhorn section, I skipped the cutscene where the old people recognise you as the vigilante. Not sure which one it was that did the trick, but its probably worth giving them a try :)

Skipping the cutscene does not help. I tried that and I still have the loading screen with no chances

[FLOPPY]

Guys, when you're doing the musical change the screen mode to windowed when the old people are talking open something like... a folder or browser and when they stop talking go fast to the game and press space fast or with the mouse. DO THIS FAST the option just apeared for just a couple of seconds and It worked for me...

[TwilightAbyss]

I am having the same problem

[Tree Climber]

I tried all of the given options, but unfortunately I still can't get it to work either.

[Lumicatti]

Floppy I always play windowed and fullscreen lags so much I rather not try it ;_;

[yournamehere]

TLDR; I did everything as instructed below, but I think either unistalling RivaTunerStatistics or disabling the Steam overlay is what fixed it for me. Here's the full response from Ubisoft support:

"Hello,
In order to fully troubleshoot the problem that you are having, please try the steps below:

1. Disabling your background applications:

Go to the Start menu on your Desktop. Press the Windows key and the letter R at the same time.
Type in MSCONFIG and press Enter.
Go to the Startup tab.
Click the option to Disable All.
Press Apply, then Close and pick the option to Restart.

2. Clearing your temporary files:

Go to the Start menu on your Desktop. Press the Windows key and the letter R at the same time.
Type in %TEMP% and press Enter.
Select All (Edit > Select All or Ctrl+A).
Click the Delete key.

Note: If you are using Windows 7, you will need to press Ctrl + A together to highlight the files. Once the files are highlighted, you will need to press the Delete key.

3. Make sure the drivers for your video card, sound card, motherboard and processor are up-to-date. Running 2 cards in SLI or running 2 screens can also cause issues. Deactivate SLI or unplug any additional screens you may be using. If you are overclocking, try running at the stock clock settings.

4. Make sure that any antivirus or firewall software on your system is disabled.

5. Install Windows Updates:
Click on the Windows Start button and go to All Programs --> Windows Update. In the left pane, click "Check for updates" and if any are found choose "Install updates."
http://windows.microsoft.com/en-us/w...indows-updates

Please try disabling any overlay or DirectX hooking software before launching the game. These overlays can cause issues when the game attempts to load content, or render 3D environments and user interfaces.

The following list of overlay / hooking programs are known to interfere with our games:

- Fraps
- Xfire
- TeamSpeak
- Mumble
- Steam Overlay (read below for further instructions)
- EVGA Precision X
- Gigabyte OC Guru I & II
- ASUS GPU Tweak
- ASUS Smart Doctor
- Gamer OSD
- MSI Afterburner
- MSI kombuster
- Evolve Client
- Overwolf
- Raptr
- Curse Voice
- Discord
- RaidCall

Note: This excludes Uplay as it is required for achievements, etc.

How to disable the Steam Overlay:
1. Launch Steam and click on the "Settings" button.
2. Click on the "In-Game Settings" tab.
3. Uncheck the box next to "Enable Steam Community In-Game" and click OK.

* Disable the Steam Overlay on specific games only by right-clicking on the game title, selecting "Properties" and unchecking "Enable Steam Community In-Game" on the "General" tab.

I would also like to point out that custom peripheral software and third-party game software can cause problems as well:

Razer, Logitech, Steelseries, etc.

After disabling all applications that use an overlay, try running the game again.

Please let us know if you have any further issues.
Regards,
Ubisoft Support"

[wendyp2963]

Like many others I am also stuck on the escape shady acres battle. The battle will not load.


I have tried all of the following:

Skip the cutscene, close uPlay and Steam, restart both, start from uPlay, start from Steam, start from the EXE, press Alt+Esc, change the screen resolution, switch to windowed mode, Alt+Enter

1. Disabling background applications:
2. Clearing temporary files
3. Made sure the drivers for my video card, sound card, motherboard and processor are up-to-date.
4. Made sure that any antivirus or firewall software on my system was disabled. (this one makes no sense though. If the firewall were blocking the game i wouldnt have been able to play at all. It wouldnt just block one battle)
5. Installed Windows Updates:
Disabled all overlay or DirectX hooking software before launching the game.

Nothing has worked and i cannot progress in the game. It's very disappointing. Please provide an update to the game that will fix this bug. The game wasn't cheap and it's disappointing to not be able to play it.

[pixel poison]

Originally posted by wendyp2963:

Like many others I am also stuck on the escape shady acres battle. The battle will not load.


I have tried all of the following:

Skip the cutscene, close uPlay and Steam, restart both, start from uPlay, start from Steam, start from the EXE, press Alt+Esc, change the screen resolution, switch to windowed mode, Alt+Enter

1. Disabling background applications:
2. Clearing temporary files
3. Made sure the drivers for my video card, sound card, motherboard and processor are up-to-date.
4. Made sure that any antivirus or firewall software on my system was disabled. (this one makes no sense though. If the firewall were blocking the game i wouldnt have been able to play at all. It wouldnt just block one battle)
5. Installed Windows Updates:
Disabled all overlay or DirectX hooking software before launching the game.

Nothing has worked and i cannot progress in the game. It's very disappointing. Please provide an update to the game that will fix this bug. The game wasn't cheap and it's disappointing to not be able to play it.

I`m guessing it goes differently for everyone for some reason...But I was having the same issue and I literally had tried *almost* everything until I saw someone on another thread saying they switched to the windowed mode - like you`ve already mentioned - and I decided to give it a shot. However, they also mentioned it was important to do it right after the boys finished their music number (or when the old people recognize you as the vigilante), and rather quickly. I didn't skip the scene and rather pressed alt + enter, and while the screen readjusted I also clicked on my folders icon, which caused the game to stop responding for a second. Then the fight option appeared as it normally should and I was able to continue the game.