Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Sorry to hear you are having trouble.
Can I check whether the game completely crashes and nothing is interactable or is it the options to fight only?
Many thanks
-Ubisoft Support🦆
I noticed in another thread you mentioned you tried the technique of changing to windowed mode. Can you please confirm if that worked for you?
I've not been able to find another solution at this time, but we will investigate deeper if the issue persists.
Thank you!
- Ubisoft Support
Hey there,
Thank you for getting back to us - does your earlier workaround of leaving and coming back allow you then attack?
Would it be possible to capture a clip of this at all so we can also take a closer look?
Thank you!
- Ubisoft Support
As we've not experienced this issue before and reproducing it may be difficult, would it be possible to provide a short video of what you see?
Thank you very much.
- Ubisoft Support
To send us a clip of this happening in game so we can review this and see if it has been previously reported, or a workaround exists, please try pressing the Windows key and G to bring up the Xbox Game bar and try capturing a clip.
You can then upload this to a hosting website such as YouTube or Imgur and the like, then copy the url web link in this thread and we should be able to then view this too.
- Ubisoft Support
Can you please try Ritch's method and click around multiple times, and see if that helps?
Do you also have a controller available to you? Try connecting that and see if you are able to attack that way.
Just in case your game is conflicting with other software running, you could also try disabling background apps: https://support.ubisoft.com/Article/000063761
I hope that helps!
- Ubisoft Support
This is helpful to us as other players may be having this particular issue when fighting as a Brutalist or with the first battle, so this little detail may be very useful to other players using this class.
-Ubisoft Support