If the game freezes mid-fight and the current round doesn't end, take a screenshot to unfreeze it (F12) :: South Park The Fractured But Whole Player Support

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MyroP

Aug 28, 2020 @ 1:13pm

If the game freezes mid-fight and the current round doesn't end, take a screenshot to unfreeze it (F12)

So there was a fight I couldn't finish because during the fight the game would just freeze, the round wouldn't finish, I considered this bug as game breaking since I was blocked and couldn't progress! It was the fight against Mutant 6th graders with mutant cats .

I took a screenshot (F12) so I could talk about my issue and show exactly where I was blocked, but then I realized that taking a screenshot actually unfroze the fight.

Later, the game froze again, which I was able to unfreeze by taking a screenshot.

Anyway, if a fight freezes and the round doesn't end, try to take a screenshot!

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Showing 1-12 of 12 comments

Spacebro

Oct 23, 2017 @ 1:14pm

Combat freezing work around

So while in the genetics lab I had a problem with people who were in the top corners of the arena it was like they were stuck there. it literally was a game breaking bug. I found a work around where I had to alt+tab out of the game then alt+tab back into the game for the character to be able to move and hit anything. So if you run into this try alt+tabbing I have used the fart to control time and trading out people who were fighting. I have only run into this once while fighting the many assed cats and at no other point. However since I just got past that part if it happens again I will add an edit so I can let you know.

Evra Nov 15, 2017 @ 12:03pm

This 100% worked for me. Thanks so much!

Paladin84 Dec 3, 2017 @ 7:01am

Wow, thanks a lot for that work arround. I arrived at that scene today and was close to finally give up the game. First I thought it was related to the special farts, but nothing. Then I let Uplay check my files, also nothing. Then you come arround and save my day!!!

It also was my first and only time I ran into that problem.

Last edited by Paladin84; Dec 3, 2017 @ 7:02am

Tigercub1024 has South Park The Fractured But Whole

Nov 14, 2018 @ 6:38pm

Loading and talking freeze

My game was working when I first played it. I'm playing it a second time around now and when ever there would be considered a transition, or cause the computer to load a story (i.e moving to a different location, fighting in battle, having diolouge, etc) my game freezes for a very long time. At least 10 minutes or more. This also happens when I'm beginning to start up the game. It is very annoying. Is this a fixable issue, or is it just my computer having a seizure?

76561198869066275 Nov 15, 2018 @ 12:00am

Hey Tiger, sorry to hear about this, let's try to get your 2nd try up and running!

To troubleshoot this issue, please try the steps from this FAQ:

{LINK REMOVED}

If those steps do not help, please can you create a support via our support site and send your system files to us for investigation? The following guide will show you how to do so, as I;m sure it's not quite a seizure on your PC's behalf!;

{LINK REMOVED}

Thanks

Ubisoft Support

micool54321 has South Park The Fractured But Whole

Jun 14, 2019 @ 3:58pm

freezing/glitching

game freezes when I try to battle in the part where you fight the cats in the meadow after you unlock the third time fart, and it won't let me move in combat tried reloading game, and waited a day but nothing is working

UbiBaron [developer] Jun 16, 2019 @ 1:26am

I'm sorry to hear that this is occurring for you.

The first thing we'd advise, if you haven't already, is verifying the game files. This will check for missing or corrupt files and replace them. You can do this through the steps in the guide here

- Ubisoft Support

Commissar StonedCupcake☭ has South Park The Fractured But Whole

Jul 1, 2020 @ 7:28am

i ran into a second issue...

the game froze after i beat the battle, like totally froze...

like alt-tabbing didnt work it was still stuck on screen.

ShadowShanks45 has South Park The Fractured But Whole

Sep 3, 2020 @ 1:43pm

Came into the same problem, I was using an xbox 360 controller. By clicking the xbox button it also unfreezes the game.

Ubi Milky [developer] Sep 17, 2020 @ 10:54am

Hello MyroPb, thank you for sharing your workaround of taking screenshots with F12 to unfreeze the game with our other players, it is very much appreciated. Thank you.

-Ubisoft Support

Last edited by Ubi Milky; Sep 17, 2020 @ 10:59am

#10

SCSans May 25, 2023 @ 7:08am

I tried that and it didn't work lol

#11

Ubi_TheBerry [developer] May 30, 2023 @ 4:42am

Originally posted by SCSans:
I tried that and it didn't work lol

Hey there,

Sorry to see you're still having issues.

Could you please ensure you've also completed the steps in our PC troubleshooting guide[ubi.li] too?

If you're still having issues, please open a case on our Support Site[ubi.li] and send over your system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

We'd be more than happy to take a closer look!

If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

#12

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South Park The Fractured But Whole > Player Support > Topic Details

Date Posted: Aug 28, 2020 @ 1:13pm

Posts: 12