South Park The Fractured But Whole

South Park The Fractured But Whole

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Kaas Keizer Dec 30, 2018 @ 5:16am
a ubisoft service is currently unavailable
so, i never needed a uplay acc untill this game. even administrator rights arent enough for uplay, i cant get past log in, it keeps saying its unavailable. starting to think of a refund though id much rather just have this game to be working correctly... any ideas how to solve this anyone? (windows 8, 64 bit)
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Showing 1-6 of 6 comments
UbiGumdrops  [developer] Dec 30, 2018 @ 6:13am 
Hey there! Sorry to hear you're having issues with Uplay PC.

Can you try reinstalling it in the first instance, then try these connectivity troubleshooting steps including whitelisting the app in any antivirus/firewall such as Windows Defender and setting up port forwarding.

https://support.ubi.com/en-GB/faqs/000025657/Connectivity-Issues-with-Uplay-PC/

- Ubisoft Support
Kaas Keizer Dec 31, 2018 @ 3:48am 
i opened both ports and tried everything asked on the support page but it did not work so far.
Originally posted by Lord Darioush IV:
i opened both ports and tried everything asked on the support page but it did not work so far.

Can you try to flush your DNS and if you're still having issues, make a support ticket via {LINK REMOVED} so we can take a look in more detail for you

- Ubisoft Support Team
Kaas Keizer Jan 6, 2019 @ 5:45am 
problem solved, needed to open more ports. this helped me out ; https://support.ubi.com/en-US/Faqs/000023915/Connection-Issues-UPLAYPC
Kaas Keizer Jan 6, 2019 @ 5:48am 
(yes, i totally had to open 8 ports for uplay to work. =/ )
UbiGinge  [developer] Jan 6, 2019 @ 1:33pm 
Awesome :)
Pleased you're up and running!

- Ubisoft Support Team
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Showing 1-6 of 6 comments
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Date Posted: Dec 30, 2018 @ 5:16am
Posts: 6