South Park The Fractured But Whole

South Park The Fractured But Whole

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MrJane Sep 11, 2019 @ 9:33am
Stuck in Loop
I got to Cartman's basement and he tells me to sit down (the others are there). It simultaneously asks if I want to change my class and tells me about talking to the kid that can remove the lava blocks. I cancel the class change and listen to the story. Then it tells me to go home. I go home and nothing happens. I go back to Cartman's basement and it replays the same scene again.

I'm stuck in a loop and can't progress.

Oh and when I try to go home and it asks to change costume, I can't enter if I say no and if I say yes, after the change there's no prompt to enter the door anymore (and the quest to go home is no longer there). I can go to another screen and come back and go into my home, but then nothing happens. I can only go back to Cartman's and start to loop again.
Last edited by MrJane; Sep 11, 2019 @ 9:40am
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Showing 1-9 of 9 comments
Ubi-Woofer Sep 12, 2019 @ 12:58am 
Hey MrJane, I'm sorry to hear that this is happening! Are you able to confirm for me the current mission that you are working through? And have you tried to change class in the Basement before the cutscene, or have you only tried to cancel it each time so far?

- Ubisoft Support
MrJane Sep 12, 2019 @ 7:48am 
The mission is "We Need a Tool".

Well, I went into the change class sceen before the cutscene (but didn't actually change). I've even tried to change class during the cutscene, but when I'm done, there's no audio any longer (though the scene keeps playing) and then I get stuck in the same loop.
Ubi-Woofer Sep 13, 2019 @ 4:29am 
Originally posted by MrJane:
The mission is "We Need a Tool".

Well, I went into the change class sceen before the cutscene (but didn't actually change). I've even tried to change class during the cutscene, but when I'm done, there's no audio any longer (though the scene keeps playing) and then I get stuck in the same loop.

Thank you for this update. As far as I'm aware, in "We Need a Tool" you do need to accept Toolshed's offer for assistance in order to advance. Have you been able to find and speak to him following the cutscene, and before you go home to bed?

- Ubisoft Support
MrJane Sep 13, 2019 @ 7:50am 
Hmm. I can try to find him, but that's not what any of the walkthroughs say that I can find (I perused a few to see if I could find Toolshed's location - They all say to go home and go to bed after the meeting at Cartman's house).
MrJane Sep 21, 2019 @ 4:55pm 
So, that's it then? What am I supposed to do? I can't find Toolshed.
Last edited by MrJane; Sep 21, 2019 @ 4:56pm
Ubi-Keo  [developer] Oct 14, 2019 @ 3:06am 
Originally posted by MrJane:
So, that's it then? What am I supposed to do? I can't find Toolshed.

I apologise for the late response.

Can you confirm if you are still experiencing issues finding Toolshed?

- Ubisoft Support
MrJane Oct 14, 2019 @ 8:42am 
It's been over a month! I uninstalled and moved on. "Thanks" though. :-S
Ubi-Keo  [developer] Oct 15, 2019 @ 2:21am 
Originally posted by MrJane:
It's been over a month! I uninstalled and moved on. "Thanks" though. :-S

I'm sorry to hear that. If you decide to go back to the game at some point please let us know and we will assist you further.

- Ubisoft Support
Angron Apr 23, 2024 @ 3:24pm 
I am having the exact same problem as described here, has there been any resolution?
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