game keeps crashing

[D1rtyJalap3no]

i play about 5 minutes of this game and it crashes anyone else going through this problem?

[Belrevan]

I'm also having this problem
It worked fine when i started playing, and now the game crash to desktop every time i enter combat

[UbiBaron]

Do you get an error message when the game crashes? If so what does the message state?

The first thing we'd advise is verifying the game files through the steps here.

-Ubisoft Support

[Loki]

Mine crashes EVERYTIME I go into the alleyway for Classi's "medicine," however I never get a error message, just Ubisoft updating the cloud saves or whatever. :\

[e]

I bought South park the fractured but whole, the game doesn't open and it just closes itself, please help me

[UbiBaron]

Originally posted by Alto-san:

Mine crashes EVERYTIME I go into the alleyway for Classi's "medicine," however I never get a error message, just Ubisoft updating the cloud saves or whatever. :\

Have you tried to verify the game files? We'd also advise that you cry making the game Windowed mode, to see if this helps you progress. This issue can happen when the game is trying to load a cutscene, but has issues doing so.

Originally posted by TheWantedMan:

I bought South park the fractured but whole, the game doesn't open and it just closes itself, please help me

Please can you create a new thread for your issue? This is not the same as the others in this thread, so I'd prefer to deal with it elsewhere to avoid confusion.

-Ubisoft Support

[Dragon3221]

My game crashes everytime i try to enter a new room..
I already tried to verify the game files but it didn't help. And i also never get an error message.

[cjjlowe32]

Having the exact same problem, constant crashes especially at the raisins alley

[DannyG]

it is years later and this issue is still unfixed. what is even happening here? get it together Ubisoft

[76561198401197618]

Hi DannyG, Crashes are very specific to the situation for assistance with a crash please submit a support ticket on our {LINK REMOVED} Support Site
Please attach both of the following system files.

• {LINK REMOVED}DXDIAG
  
• {LINK REMOVED}MSINFO

- Ubisoft Support

[otto]

Sadly I'm having the same issue here. The game freezes the screen randomly. If you wait like 10 minutes it comes back, but it will also freeze again at some point.

[76561198868395406]

Hey otto,

Thanks for reaching out.

Have you made a ticket with your MSinfo and DXDiag files on the website? If so, please do that :)

- Ubisoft Support

[otto]

Originally posted by UbiSwaggins:

Hey otto,

Thanks for reaching out.

Have you made a ticket with your MSinfo and DXDiag files on the website? If so, please do that :)

- Ubisoft Support

Hi! Thanks for the quicky answer.

I just opened a ticket numbered 10926222.
I hope this will help to solve the issue.

[Ubi-Litten]

Thanks for getting in contact and providing details of your support ticket number. While we get this looked into could we also recommend you work through any of the steps outlined below which you may have not attempted already. In particular I would advise to make sure all your drivers and OS are up to date and also disable any unnecessary background programs.

- Basic PC Troubleshooting[support.ubi.com]

- Ubisoft Support

[otto]

There was an update the fixed the issue. Thank you for the support and attention!

[Zane]

its been 3 years and i still having this problem. it keeps crashing when im in combat. verifying the game files didn't help. but Windowed mode can really make the game running normally. so, problem sovled? i guess?