Activation Code help

[beezy]

So im trying to play this game but i cant seem to find my activation code. how do i retrieve it and from where?

[UbiBaron]

Did you purchase the game digitally through the Steam Store? If so then you shouldn't need a Activation code, you should just need to login to your Uplay account when it prompts you.

Is this happening when launching the game from the Steam Library?

-Ubisoft Support

[explodingmonkey]

same problem, when i try to play this game uplay pops up asking for activation code, from both desktop icon and steam library

[explodingmonkey]

Ubisoft live chat support actually was marvelous.

they fixed it, this was the fix that worked.



Cassandra R @Ubisoft Support wrote: Oct 17, 2017 at 05:07 PM EDT
Greetings explodingmonke,

Refreshing your Steam files can resolve many issues that can be encountered in the Steam application, store or games. Performing this operation will ensure that there are no issues that could be resolved with a new installation of Steam, and it is a good place to start any troubleshooting process.​

Note: This process will not affect your currently installed games.

1. Completely exit the Steam client.
2. Open the run dialogue by pressing Windows key + R. You can also navigate here from the start menu by typing run.
3. Type steam://flushconfig and press Enter. If asked to allow this website to open a program, please click Allow or OK.
4. Restart your computer.
5. Now launch Steam directly from the installation folder, not from a pre-existing shortcut (~C:\program files (x86)\Steam).
-The Steam application will either appear as Steam or Steam.exe depending on whether your settings show file extensions.

Thank you,
Cassandra

[doughboy]

Originally posted by explodingmonkey:

Ubisoft live chat support actually was marvelous.

they fixed it, this was the fix that worked.



Cassandra R @Ubisoft Support wrote: Oct 17, 2017 at 05:07 PM EDT
Greetings explodingmonke,

Refreshing your Steam files can resolve many issues that can be encountered in the Steam application, store or games. Performing this operation will ensure that there are no issues that could be resolved with a new installation of Steam, and it is a good place to start any troubleshooting process.​

Note: This process will not affect your currently installed games.

1. Completely exit the Steam client.
2. Open the run dialogue by pressing Windows key + R. You can also navigate here from the start menu by typing run.
3. Type steam://flushconfig and press Enter. If asked to allow this website to open a program, please click Allow or OK.
4. Restart your computer.
5. Now launch Steam directly from the installation folder, not from a pre-existing shortcut (~C:\program files (x86)\Steam).
-The Steam application will either appear as Steam or Steam.exe depending on whether your settings show file extensions.

Thank you,
Cassandra

This did not work for me sadly.

Originally posted by UbiHolz:

Did you purchase the game digitally through the Steam Store? If so then you shouldn't need a Activation code, you should just need to login to your Uplay account when it prompts you.

Is this happening when launching the game from the Steam Library?

-Ubisoft Support

Do you have ANY? Update at ALL? What do I have to do? I want to play this game that you are publishing but I'm at the point now to not even bother and refund.