Time to remove Denuvo

[Pancakes11]

Games been out since 2017. The initial sales window is over. Its time to remove Denuvo so that paying costumers will be able to continue playing without having Denuvo related issues. (Like the Denuvo servers going down for instance)

[Ubi_TheBerry]

Originally posted by Pancakes11:

Games been out since 2017. The initial sales window is over. Its time to remove Denuvo so that paying costumers will be able to continue playing without having Denuvo related issues. (Like the Denuvo servers going down for instance)

Thanks for reaching out to us with this Pancakes11!

There aren't any known plans to remove Denuvo's requirement from South Park: The Fractured But Whole at this time, but we're more than happy to pass your comments onto the team for consideration.

If there's anything more you'd like to share or we can answer, please let us know!

- Ubisoft Support

[Pancakes11]

Yes please pass it along. As you probably know Denuvo servers went down this past week and many saw that their games with Denuvo wouldn't let them play. It just makes sense for Denuvo to be taken out of multi-year old games so that you don't have to come up with a solution later when Denuvo eventually closes its doors.

[Ubi_TheBerry]

Originally posted by Pancakes11:

Yes please pass it along. As you probably know Denuvo servers went down this past week and many saw that their games with Denuvo wouldn't let them play. It just makes sense for Denuvo to be taken out of multi-year old games so that you don't have to come up with a solution later when Denuvo eventually closes its doors.

Yes I personally had a run in with the same outage with it also hitting the new Guardians of the Galaxy, thankfully it wasn't down too long but I understand the frustrations of having a limited library due to the outage.

Should any changes or plans be announced regarding Denuvo and it's inclusion in any titles, we'll let players known publicly and on the forums!

Thank you!

- Ubisoft Support

[Cursed Hawkins]

Originally posted by Ubi_TheBerry:

Should any changes or plans be announced regarding Denuvo and it's inclusion in any titles, we'll let players known publicly and on the forums!

I don't get why it wasn't removed already, I know if a contract (that's all I can assume to why its been sticking around for so long) gets renewed that's one thing but you can literally view these forums and maybe other forums for TFBW and I'd wager that aside from the occasional questioning of design choices the majority will be about Denuvo and if it'll get removed.

[Simon]

Originally posted by Ubi_TheBerry:

I understand the frustrations of having a limited library due to the outage.
- Ubisoft Support

What does the size of someone's game library have to do with anyyhing? For all you know it was their only game and they had plans to play it then. "Frustrations of having a limited library" is frankly an offensive non-apology that tries to blame the customer.

They were denied the product that they paid good money for. However brief there's no defending it. So stop making excuses and definitely stop trying to shift the blame for Ubisoft’s consumer-hostile business practices onto paying customers!

Unbelievable!

[Krombopulos Tyson]

Originally posted by Simon:

Originally posted by Ubi_TheBerry:

I understand the frustrations of having a limited library due to the outage.
- Ubisoft Support

What does the size of someone's game library have to do with anyyhing? For all you know it was their only game and they had plans to play it then. "Frustrations of having a limited library" is frankly an offensive non-apology that tries to blame the customer.

They were denied the product that they paid good money for. However brief there's no defending it. So stop making excuses and definitely stop trying to shift the blame for Ubisoft’s consumer-hostile business practices onto paying customers!

Unbelievable!

I agree. I know the dude is just doing his job but his job is to give non-apologies and blame shift for Ubisoft. But honestly when you've paid for a product that you can't access it's time to sail the high seas and not feel bad about it.

[LordKainofNosgoth19]

Originally posted by Ubi_TheBerry:

Originally posted by Pancakes11:

Games been out since 2017. The initial sales window is over. Its time to remove Denuvo so that paying costumers will be able to continue playing without having Denuvo related issues. (Like the Denuvo servers going down for instance)

Thanks for reaching out to us with this Pancakes11!

There aren't any known plans to remove Denuvo's requirement from South Park: The Fractured But Whole at this time, but we're more than happy to pass your comments onto the team for consideration.

If there's anything more you'd like to share or we can answer, please let us know!

- Ubisoft Support

Please pass on our feedback, but let me just ask...

When, Ubisoft?! When will you finally plan to remove Denuvo from the games?! How long is the company going to keep consumers waiting? It has already been years passed their release dates.

I have not purchased this specific South Park game at all yet because of Denuvo being there. I would've bought it by now, but Denuvo kept me away. It's more of a problem because The Stick of Truth did not have Denuvo in it. This difference ruins it for some consumers that want one or both games, but refuse to buy the sequel due to Denuvo tagging along. I wanted to get the game on the PC platform for years now because I do not buy a lot of games on gaming consoles these days. Even then, it does not excuse certain business practices towards PC-specific consumers.

However, I stopped buying Ubisoft-related titles after 2019. It's all because Denuvo is in too many games and Ubisoft has NOT removed Denuvo from any of the games I have purchased from them, such as Far Cry Primal and Assassin's Creed Origins. Capcom, WB, and Bethesda have removed Denuvo a number of times from their games. That's not to give them a pat on the back for using it in the first place, but to acknowledge them for removing it from games. Denuvo hardly slows down piracy and it does NOT stop piracy! There are a number of titles I would have bought by now, if Denuvo was not there, but thanks goes to companies for saving me money.

Denuvo has already given me a negative experience previously and that is why I no longer purchase Denuvo titles. I don't know who specifically is in charge, but leaders need to get informed that they're increasing piracy and discouraging consumer purchases by keeping Denuvo attached to their games. It's a wasteful investment and ruins gaming for a large number of PC consumers. When piracy still occurs on gaming consoles, why is there no Denuvo anti-tamper (not referring to anti-cheat) implementation for games on consoles in addition to the DRM they already receive?

Also, companies have lied to consumers a number of times about Denuvo either not impacting them or being of minimal impact, which is clearly garbage with user reviews and this thread as evidence. Want more evidence? See Overlord Gaming YouTube videos. One main issue is with the token authentication killing the fun in just being able to simply access and play a game after purchase with no forced internet connection to renew a token for offline play or play sessions for any time chosen by the player, and no additional issues to worry about. Denuvo's implementation into PC games is a poor practice towards the audience or the people that actually play the games because it causes problems that take away from enjoying a product that has already been PAID for!

What I say is not due to any hate. All I want is to enjoy gaming again without these issues in the way! Some consumers would gladly pay full price on a game with no Denuvo in it! However, if I can't even play a simple single player game whenever I want and without Denuvo's servers being involved, that is a major impact/annoyance that is stealing my enjoyment from a product I spent money on. My aim was not to pay for Denuvo, but for the game itself!

[MancSoulja]

Originally posted by Krombopulos Tyson:

Originally posted by Simon:

What does the size of someone's game library have to do with anyyhing? For all you know it was their only game and they had plans to play it then. "Frustrations of having a limited library" is frankly an offensive non-apology that tries to blame the customer.

They were denied the product that they paid good money for. However brief there's no defending it. So stop making excuses and definitely stop trying to shift the blame for Ubisoft’s consumer-hostile business practices onto paying customers!

Unbelievable!

I agree. I know the dude is just doing his job but his job is to give non-apologies and blame shift for Ubisoft. But honestly when you've paid for a product that you can't access it's time to sail the high seas and not feel bad about it.

I think this is called shooting yourself in the foot, why would they remove Denuvo when by your own words you're now a proud pirate.

[Pancakes11]

Originally posted by MancSoulja:

Originally posted by Krombopulos Tyson:

I agree. I know the dude is just doing his job but his job is to give non-apologies and blame shift for Ubisoft. But honestly when you've paid for a product that you can't access it's time to sail the high seas and not feel bad about it.

I think this is called shooting yourself in the foot, why would they remove Denuvo when by your own words you're now a proud pirate.

Because Denuvo is the cause of many peoples decision to pirate games with denuvo in them. If Denuvo were removed, people who have had bad experiences with Denuvo would happily purchase. Instead of fighting piracy, in many cases Denuvo actually increases piracy while at the same time giving the games that use it an unknown expiration date due to the games not working when the Denuvo servers stop working. (As we saw in early Nov. last year)

[Ness_and_Sonic]

Originally posted by Ubi_TheBerry:

Yes I personally had a run in with the same outage with it also hitting the new Guardians of the Galaxy, thankfully it wasn't down too long but I understand the frustrations of having a limited library due to the outage.

Should any changes or plans be announced regarding Denuvo and it's inclusion in any titles, we'll let players known publicly and on the forums!

Thank you!

- Ubisoft Support

Funny thing is after playing Stick of Truth, I would have bought this and the DLCs if Denuvo wasn't used and I didn't need an Ubisoft account, which I deleted last year after questioning security and having realized I've not really used it since the PS3 era. I hope these issues get addressed soon.

[DurpleBurple]

Originally posted by Ubi_TheBerry:

Originally posted by Pancakes11:

Yes please pass it along. As you probably know Denuvo servers went down this past week and many saw that their games with Denuvo wouldn't let them play. It just makes sense for Denuvo to be taken out of multi-year old games so that you don't have to come up with a solution later when Denuvo eventually closes its doors.

Yes I personally had a run in with the same outage with it also hitting the new Guardians of the Galaxy, thankfully it wasn't down too long but I understand the frustrations of having a limited library due to the outage.

Should any changes or plans be announced regarding Denuvo and it's inclusion in any titles, we'll let players known publicly and on the forums!

Thank you!

- Ubisoft Support

Can you please forward to management that there's quite a few people who refuse to buy Ubisoft titles at all these days because of this kinda thing? Especially when Denuvo doesn't really do all that much to stop piracy in the long term, just delays it. (And considering Epic's actions...We're pretty used to having to wait.)

[УАО]

Why I will never buy this game in it's current state

I like South Park and I loved "The Stick...", but I wont ever buy this game. And it's due to 3 layers of DRM - Steam + Uplay + Denuvo. This is just crazy! Steam alone is more than enough. No DRM is even better. My suggestion - drop Denuvo, drop Uplay, release the game on GOG. The sales will go up.
I'm sure i'm not the only person who refuses to buy this game due to aforementioned reason.

[lUCA]

idk man, this factor isn't changing the gameplay in any part

[Dewrill]

"it's current state" you mean, final state? games 5 years old man. nothings gonna change until one of the three companies goes bankrupt.

[УАО]

Originally posted by Dewrill:

"it's current state" you mean, final state? games 5 years old man. nothings gonna change until one of the three companies goes bankrupt.

I've waited for 5 years for Deus Ex: Mankind Divided to drop Denuvo and arrive on GOG. With all the free games beeing given away I'm not in any hurry to play "Fractured but Whole".