Game Not Running

[NikoTiko]

Has anyone else had this problem? The game will say that it's running, but before it can acutally open and load, it stops running and closes. I've tried everything I can think of to try and fix it but with no success. I have all the minimum requirements to run the game so that shouldn't be the problem. Can someone please help?! I just want to play the game, but it just isn't working for me. Thanks!

[doughboy]

Mine is doing the same thing, have you found a solution?

[bill]

Where tf i ubisoft. I'm having this issue now, and I've had this same issue months ago with the For Honor free weekend. It honesly seems like they're not trying to solve the issue.

[bill]

I'm from New York, sir.

[Jammy]

Heyas,

Please list your hardware and software. They're of great help. Are your Display Drivers up to date ?!
Try to verify Cache from properties of the game [From steam, right click in the game, local files, verify integrity of game files].

Open Task Manager and see if the process [of the game] is running.
Try Windows 7 compatibility mode as well as running the .exe with admin privileges.

I'm just lurking to see reception, i can't help you first hand testing on my side, but those are general fixes.

Also, try to restart your PC, make sure you're connected to the internet throughout the process to authorize your PC to run the game.

[Jammy]

Oh, one more thing. I've had few issues with System Monitoring applications not allowing certain apps to run. One of which is MSI AfterBurner.

Disable as many applications you don't need as possible and start a process of elemination.

Edit, some of those applications run on Start, you can disable them from Task Manager - Startup Tab.

[bill]

GeForce GTX 970 (with just now fully updated drivers)
Inter(R) Core(TM) i5-6400 CPU @ 2.70GHz
7.96 GB RAM
Windows 10 (64-bit)
So I'm pretty sure I should be fine. I've already verified the cache and restarted my computer, those didn't help, although I might as well try again now that the driver is also updated (?). When I watch the task manager as I try to open the game nothing shows up. Also, I don't know how to go into compatibility mode (if that's even a thing i can do in windows 10), and I don't know what System Monitoring applications would look like. I haven't found MSI AfterBurner, and if I have a different one(s) I don't know what it would be called.

Thank you for the help.

[Jammy]

Locate game files in the steam folder. An easier way would be to open game properties from Steam with right click. Local files then Browse Local Files.
Locate the game's .exe and right click on it for properties.
Compatibilty tab, check Run This program in Compatibilty mode and start with Windows 7 [or use the troubleshooter].
At the buttom, you'll see Run this Program as an Admin. Check that one as well.

Which sys monitoring apps are you using? Try to disable all unneeded applications. Just to eleminate what may cause a problem.

[Jammy]

I've seen people having lots of issues with recent games when they're connected to more than one monitor. Try to use one for now.
And unplug controllers as well, that's a weird one i know, but it does happen.

[bill]

I only have one monitor. Trying to run compatibility mode does nothing. And, unless Windows 10 comes with system monitoring apps installed, I don't have any.

[Jammy]

Those are basic things i do if a game doesn't run.
The collective fixes for this game will be added to PCGamingWiki soon. Keep an eye on the game's page there.

https://pcgamingwiki.com/wiki/South_Park:_The_Fractured_But_Whole

You can also request support from the Support option on the right when highlighting the game. Steam will give you support/contact info for the publisher/developer.

Best of luck,

[NikoTiko]

Thank you so much for your suggestions. I've done everything you suggested, except browsing my files, so I'll be attempting that. I'll report back if it helps.

[PurpleBox]

since yesterday ive tried everything i found on these community support pages to try and get my gaem to run.... when i try and launch it from my Steam it just opens Uplay.... and when i try to open it from Uplay it opens ym steam..... steams says im running the game... and its in the background processes when i check the task manager... its deosnt even pop up as a app! just a background process..... no black screen or error messages....

[Jammy]

Few things to keep in mind:
Don't ever download or install anything from unofficial sites. Check, double and triple check.
Keep your windows updated and you won't face the hassle of updating redist's manually.
Make sure the game .exe won't trigger your anti-virus. If you're using the built-in windows, rest assured the devs have encountered that. Any third party AV, may have not been tested.

Important support articles:
https://support.steampowered.com/kb_article.php?ref=6218-USFX-5568
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289
https://support.steampowered.com/kb_article.php?ref=9764-ijvm-3291

Also, reinstall/update visual c++ versions and directx.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=35

Some games required certain updates to be installed. Those are the ones i came across needed in recent games:
https://www.microsoft.com/en-us/download/details.aspx?id=36805
https://www.microsoft.com/en-us/download/details.aspx?id=46817
https://www.microsoft.com/en-us/download/details.aspx?id=53332

...................
Finally, make use of the support information Steam will provide for each product they sell. Contact the publisher/dev team and let them know you're facing issues. Increase your chances of receiving a patch from professionals. Not little ol' me.

[bill]

So I followed the instructions on the official Ubisoft website for fully uninstalling the UPlay launcher. Then I reinstalled it and made sure to uncheck the box for opening upon installation finish. Then I went into my program files and opened both UPlay and Steam as administrator (I made sure to force quit them both first from the task manager). Then I just hit play on steam and it finally worked.
I know this fix will not work for everyone, as there have already been a lot of other things that worked for other people while I've been waiting. But, you can be sure that this is a verified case of the game finally working.
BTW, if you are going to try what I did, make sure to follow a couple additional steps. YES, I know you have probably already tried uninstalling and reinstalling UPlay, I did too, but if you go to their website and follow their specific instructions they are more specific about what files to uninstall. Also, if it makes a difference, I did choose to uninstall all other UPlay games when in the uninstall launcher.

Best of Luck,
Constable Reggie

[Jammy]

Originally posted by Constable Reggie:

So I followed the instructions on the official Ubisoft website for fully uninstalling the UPlay launcher. Then I reinstalled it and made sure to uncheck the box for opening upon installation finish. Then I went into my program files and opened both UPlay and Steam as administrator (I made sure to force quit them both first from the task manager). Then I just hit play on steam and it finally worked.
I know this fix will not work for everyone, as there have already been a lot of other things that worked for other people while I've been waiting. But, you can be sure that this is a verified case of the game finally working.
BTW, if you are going to try what I did, make sure to follow a couple additional steps. YES, I know you have probably already tried uninstalling and reinstalling UPlay, I did too, but if you go to their website and follow their specific instructions they are more specific about what files to uninstall. Also, if it makes a difference, I did choose to uninstall all other UPlay games when in the uninstall launcher.

Best of Luck,
Constable Reggie

A lot of peeps would appreciate it if you link the post that helped you.