South Park The Fractured But Whole

South Park The Fractured But Whole

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Vincent Nov 1, 2017 @ 10:05am
Stuck outside Token's House "Freedom Calling"
Walked up to the gate to go in and my character took control of itself, moving close to the gate with the camera zooming in like its going into a cutscene, but then I just stand there and can't do anything. I am unable to progress. I posted this like 2 or 3 weeks ago in support section, but now im bringing it here. Because I have learned no fixes yet. So if anyone has anything please share.
Last edited by Vincent; Nov 1, 2017 @ 10:09am
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Showing 1-15 of 28 comments
UbiBaron  [developer] Nov 1, 2017 @ 10:54am 
Thank you for reporting this to us, we're sorry to hear this has occurred.

Have you tried any steps so far, if so what steps have you tried?

-Ubisoft Support
Vincent Nov 1, 2017 @ 11:24am 
Hello, Ive tried restarting the game ofcourse, retstarting my computer. I've tried verifying the game cache. I have tried all the buttons during this bug, The only things that work is the map and menu. Ive updated my drivers they are the most recent. I couldn't think of much else to try.
UbiBaron  [developer] Nov 2, 2017 @ 3:12am 
Are you playing in Fullscreen or Windowed? Can you try playing in Windowed mode and lowing the Graphics just for this point? Sometimes this happens when it's trying to load a Cutscene, but for some reason it can't.

-Ubisoft Support
Emanders Nov 2, 2017 @ 9:53am 
Hello UbiHolz
I know a lot of people have this problem, from what I have read on different forums the problem is the Classi Cutscene have happened for most people before they got to this point, and for that reason, it will not load the cutscene again.
UbiBaron  [developer] Nov 2, 2017 @ 10:00am 
Originally posted by M4nders:
Hello UbiHolz
I know a lot of people have this problem, from what I have read on different forums the problem is the Classi Cutscene have happened for most people before they got to this point, and for that reason, it will not load the cutscene again.
Thanks for the information, just to confirm that's the one where you get her Summon ability?

Could this be the issue for you, Vincent? Have you had this cutscene before?

-Ubisoft Support
Emanders Nov 2, 2017 @ 10:07am 
Exactly i believe that is the cutscene that should pop up outside token's house at this point, and what i see on forums people have the ability but can't progress further.
escortosis Nov 2, 2017 @ 11:20am 
I am having the same problem, have had classi pop up in her car on a little cut scene and gotten her summon ability. The game is supposed to play the cutscene at the gate (from what I seen in youtube videos) but it looks like it cant because it has allready played.
Vincent Nov 2, 2017 @ 11:57am 
Originally posted by UbiHolz:
Originally posted by M4nders:
Hello UbiHolz
I know a lot of people have this problem, from what I have read on different forums the problem is the Classi Cutscene have happened for most people before they got to this point, and for that reason, it will not load the cutscene again.
Thanks for the information, just to confirm that's the one where you get her Summon ability?

Could this be the issue for you, Vincent? Have you had this cutscene before?

-Ubisoft Support
Yes i think i did have this cutscene already before. That gives her summon. Yes im very certain that this has already happened for me. What must be done?
Emanders Nov 6, 2017 @ 6:30am 
Any news?
Vincent Nov 6, 2017 @ 2:04pm 
Id really like to know too. I wana keep playing xD
Vincent Nov 10, 2017 @ 10:44am 
Originally posted by UbiHolz:
Originally posted by M4nders:
Hello UbiHolz
I know a lot of people have this problem, from what I have read on different forums the problem is the Classi Cutscene have happened for most people before they got to this point, and for that reason, it will not load the cutscene again.
Thanks for the information, just to confirm that's the one where you get her Summon ability?

Could this be the issue for you, Vincent? Have you had this cutscene before?

-Ubisoft Support
Hey is there any news on this being fixed?
Vincent Nov 21, 2017 @ 2:18pm 
Holy crap... Bump... Fix??
escortosis Nov 22, 2017 @ 9:32am 
I have a feeling this will take some time, I have had contact with the support team about this issue and send them a little clip with me getting stuck in front of tokens house. All they said was they were going to pass it on to the devs and then they considered my issue fixed...
Vincent Nov 22, 2017 @ 12:20pm 
I mean its nice to hear that they know about it. I wish i could get some sort of, confirmation. Apparently there was some kind of fall patch? But I dont remember my game updating at any time recently,
Vincent Nov 27, 2017 @ 9:30pm 
Man id really like to finish this game.
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