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Have you tried any steps so far, if so what steps have you tried?
-Ubisoft Support
-Ubisoft Support
I know a lot of people have this problem, from what I have read on different forums the problem is the Classi Cutscene have happened for most people before they got to this point, and for that reason, it will not load the cutscene again.
Could this be the issue for you, Vincent? Have you had this cutscene before?
-Ubisoft Support