Help! Game zooms in too much

[Miss Poopie]

I have a 4k monitor and the game zooms in too much.
I can't even see the settings of the game.


I already changed my screen resolution but it just makes it worse.


That's all I see on my monitor:

https://ibb.co/ka4ynz

[Team17_Assistance]

Hello Fräulein Trudi,

We are sorry to hear you are seeing this issue with Planet Alpha on your 4K screen. I'll be moving this over to the Report a Problem Page as well so we can better assist you.

Planet Alpha does run in 4K.
Can you please close the game and force the game to launch in windowed mode. You can do this via the steps here: https://support.steampowered.com/kb_article.php?ref=1040-JWMT-2947
and use the (-windowed or -sw - Forces the engine to start in windowed mode.) command line.

Once you have forced the game to run in Windowed Mode, you can change the game to the max resolution of 1920 *1080 and run in fullscreen mode.

If this workaround doesn't work, please get back to us.

Team17 Support

[morrritz]

I had the same problem. Solved it by changing my windows scale to 100% (I have it at 150% to be able to read text, plays on a 50") Could that be the problem?

[lancelot]

Escrito originalmente por Team17_Assistance:

Once you have forced the game to run in Windowed Mode, you can change the game to the max resolution of 1920 *1080 and run in fullscreen mode.

Does this mean I cannot run the game in 2560x1440?

[Don Reba]

Same problem. Also using 150% scaling.

[Yazu13]

I've seen this happen with a friend. It zoomed in like crazy and no matter what he pressed on his controller or keyboard the game wouldn't respond at the title screen. Last time I checked he still couldn't run the game. I'm interested in the game too, but we have similar setups so I don't want to have a headache for hours if the game needs a quick patch first.

[Team17_Assistance]

Hey everyone, thanks for the feedback.

Does changing the scale and layout from 150% to 100% resolve the issue for you all?

We have passed this along to the team to investigate this issue for you.

Thanks
Team17 Support

[WolfAlec]

Hello, I have the same Problem with 200% Zoom on a 4K Samsung TV. Turned it back to 100% Zoom under Windows 10 Pro (64bit Build 1803) solve the Problem with the Game. But this is not the solution - Please fix it soon!! Best regards - Wolf

[foaminator]

Same problem for my i7-8700k w/GTX 1080Ti driving an Acer XB281HK at 4k with G-sync on.

Fixed by: Started game with -windowed option and it fit fine, changed game's resolution from 1080p to 4k, quit, removed -windowed, and continued to run with no problems in 4k.

IMHO this is a _very_ poor first impression and should be fixed ASAP. I almost refunded this purchase.

[Starsystemf]

I have a quarter of the image

Hi everyone,

I have a big problem with the game.
I can't play with the game because I just have on the screen a quarter of the image on my screen.
A solution for me?
Thanx for advance!

[The Fireman]

Same...

[Felix Parochus]

Bump.

[Starsystemf]

A solution maybe?

[Don Reba]

Several solutions in another thread.

[Team17_Assistance]

Hey Everyone, there is a workaround highlighted in blue further up this thread. Does changing your Scale and Layout to 100%?

Get back to us if the issue continues.

Thanks,
Team17 Support

[Felix Parochus]

The workaround works for me, but it’s less than ideal. I have to reduce the scale every time I boot up the game.