I can't run my FM. Help Plz~

[Superstupig]

I just bought this game and installed it normally, but when I run the game, the small game-is-running window pop up then dissapear and nothing happened next. The status of the game turned "running" and back to nothing just ONE second later. Why!!!!! It drove me crazy!

[Neil Brock]

Have you tried reading and following the troubleshooting guide here? - https://community.sigames.com/faq/football-manager-2017/86_technical-support/92_pc/when-i-try-to-launch-the-game-nothing-happens-r242/

Let us know how you get on. Thanks.

[Superstupig]

Originally posted by Neil Brock:

Have you tried reading and following the troubleshooting guide here? - https://community.sigames.com/faq/football-manager-2017/86_technical-support/92_pc/when-i-try-to-launch-the-game-nothing-happens-r242/

Let us know how you get on. Thanks.

Thanks. I've checked and updated my DirectX, Net Framework and Graphics Card Driver. And I don't have any antivirus software except the windows defender itself. I got confused really and I can't find any .dmp files, I can't even find the folder.

[Superstupig]

Originally posted by Neil Brock:

Have you tried reading and following the troubleshooting guide here? - https://community.sigames.com/faq/football-manager-2017/86_technical-support/92_pc/when-i-try-to-launch-the-game-nothing-happens-r242/

Let us know how you get on. Thanks.

By the way, other games like Civilization V or XCOM2 run perfectly, I dont't think the running enviroment or hardware configure unable to satisfy FM17.

[Hirate Yurina]

try this: right click FM 2017 in Steam -> Properties -> Set launch options -> type in "--reset_preferences" without the quotation marks, confirm and run game.

if it works, quit the game, remove the "--reset_preferences" from the launch options command line, and run the game again.

[Superstupig]

Originally posted by 쉰쿠:

try this: right click FM 2017 in Steam -> Properties -> Set launch options -> type in "--reset_preferences" without the quotation marks, confirm and run game.

if it works, quit the game, remove the "--reset_preferences" from the launch options command line, and run the game again.

Thank you, but it didn't work.

[Unknown]

have u tried to verify files? To check all the files are correct? Sometimes they get corrupted...

[Neil Brock]

Have you tried as shown here? - https://community.sigames.com/faq/football-manager-2017/86_technical-support/92_pc/game-freezes-or-goes-into-black-screen-on-launch-r273/

[Superstupig]

Originally posted by williamson462:

have u tried to verify files? To check all the files are correct? Sometimes they get corrupted...

Yes, the first thing I did was to verify files, everthing seemed to be fine.

[Overkill]

Try installing the game on a different hard drive / SSD

[Superstupig]

Originally posted by Neil Brock:

Have you tried as shown here? - https://community.sigames.com/faq/football-manager-2017/86_technical-support/92_pc/game-freezes-or-goes-into-black-screen-on-launch-r273/

God, it works, man.
I ran it as admin, then I found my DirectX9 was damaged. I fixed it and OK.

But it weired that why can my other games run well with DirecrX9 damaged?

Anyway, thank you so so much!! Sorry for troubling!

[Neil Brock]

How did you notice that your DirectX9 was damaged? And how did you fix it? We've had a couple of users with the same issue and anything which could potentially help them in terms of how you sorted it would be appreciated.

Thanks.

[Unknown]

If the directx is damaged Neil Brook then you need to simply unistall directx and reinstall it again when not in-game this fixes the issue...

[Superstupig]

Originally posted by Neil Brock:

How did you notice that your DirectX9 was damaged? And how did you fix it? We've had a couple of users with the same issue and anything which could potentially help them in terms of how you sorted it would be appreciated.

Thanks.

I ran the fm.exe as admin, and it couldn't start with an error code 0xc000007b. I Google it and it told me it's the DirectX9 problem. After I followed the steps you showed me to reinstall DirectX9, FM17 could run.

Thank you~~

[Neil Brock]

Originally posted by williamson462:

If the directx is damaged Neil Brook then you need to simply unistall directx and reinstall it again when not in-game this fixes the issue...

You can't just uninstall and reinstall DirectX - that's the point. We have steps in this post advising users how to fix your DirectX and wondered if he had done so - https://community.sigames.com/faq/football-manager-2017/84_how-to/89_pc/how-to-update-my-directx-and-net-framework-to-the-latest-versions-pc-r227/

[Neil Brock]

Originally posted by Superstupig:

Originally posted by Neil Brock:

How did you notice that your DirectX9 was damaged? And how did you fix it? We've had a couple of users with the same issue and anything which could potentially help them in terms of how you sorted it would be appreciated.

Thanks.

I ran the fm.exe as admin, and it couldn't start with an error code 0xc000007b. I Google it and it told me it's the DirectX9 problem. After I followed the steps you showed me to reinstall DirectX9, FM17 could run.

Thank you~~

Glad to hear you're up and running. Thanks for letting us know.