fm 2017 17.3.2f970983 (update) has stopped working

[ianiffy]

i really sorry to keep moaning about this but i now this error is crashing the game i have hat this game crashing for 3 months now with no solution it is driving me mad i have tried every thing i have deleted every thing the game folder i have deleted prefences and cleared cache i have reinstalled windows no fix. Has any one had this problem before and fixed the problem please help it happens every couple of matches during matches and it is random. Many thanks in advance

[Thun]

i have had the same issue ever since the last 'update' and i've managed to narrow it down to - in my case face pack. I run the game fully modded with all the leagues (the full league pack.. about 150 or so of them ) and the df 11 full face pack.

anyway, back to the issue at hand.. you'll find two folders :

C:\Users\[your username]\Documents\Sports Interactive\Football Manager 2017
and
C:\Users\[your username]\\AppData\Local\Sports Interactive\Football Manager 2017

rename both of them (or delete .. but i wanted to keep some of the prefferences) to
C:\Users\[your username]\Documents\Sports Interactive\Football Manager 2017.old
and
C:\Users\[your username]\\AppData\Local\Sports Interactive\Football Manager 2017.old

now start the game. it should (in my case it did) start normally only when BOTH the folders were NOT PRESENT. don't know why, but just deleting the contents inside did not help

once the game starts - it should start with the default everything - just accept the EULA and then exit the game without creating any manager. After that you can copy back from the old folders :

C:\Users\[your username]\\Documents\Sports Interactive\Football Manager 2017\editor data
if you have any custom leagues

C:\Users\[your username]\Documents\Sports Interactive\Football Manager 2017\views
for your saved views


C:\Users\[your username]\AppData\Local\Sports Interactive\Football Manager 2017\Preferences\version 3
to get your prefferences back.

beyond that i only recovered the matches folder - but it's not that critical.

whatever you do, do NOT recover the graphics folder if you have any sort of custom images, and do not ever ever try to empy the cache within the game. it crashes every single time for me every time i try to load the 3rd party face packs and i have to do ALL the above steps to fix it, at nothing else seems to do the trick.


----------------------------------------------------
external links of the mods i use below :

this is the face pack i've used [with no issues] until the last pach that currently breaks the game : http://www.fmscout.com/a-df11-facepacks-2016.html . do not use with the current version.

https://sortitoutsi.net/downloads/view/29634/fm17-megapack-10-leagues-by-claassen
this is the huge league pack i use (that seems to work fine with the game)

http://www.fmscout.com/a-fm17-real-names-license-fix.html
http://www.fmscout.com/a-fm17-unlock-germany-and-japan-national-teams.html
the above two guides also work fine with the current version of the game.



TLDR : you need to make sure BOTH AppData\Local\Sports Interactive\Football Manager 2017\ and Documents\Sports Interactive\Football Manager 2017 do not exist (are renamed or deleted) when starting the game for it to bypass the green box glitch.

[ianiffy]

thank you very much i will try that many thanks

[ianiffy]

i just think the game is broken its still crashing i have tried uninstalling it again with no change i really can not beleve have the makers of the the game have just gave up on this bug

[Neil Brock]

Originally posted by [e-mail]:

i just think the game is broken its still crashing i have tried uninstalling it again with no change i really can not beleve have the makers of the the game have just gave up on this bug

When the game crashes it can be for multiple reasons. At this stage of development, nearly all the 'code' based crashes have been found and fixed, so if a user is encountering problems now, it's most likely related to how the game is installed, how the users system is setup or a problem with something additional to the game.

We need to troubleshoot your issue in order to figure out what's going on. I would suggest creating a thread on our support forums here where someone can help - https://community.sigames.com/forum/513-crashes-and-technical-issues-on-pc/

Please describe your issue in as much detail as possible and it'll help us get to the bottom of the cause much quicker. Thanks.

[TipMe2GriefMyTeam]

My game is crashing as well. Crashes only happens today (never happened before this). My current save is 3rd season......(crashes every time I attempt to proceed pass 31st Jan 2020). I tried the steps of deleting cache/preference, recommendations given above etc but doesn't work.

[ianiffy]

every couple of matches the game just comes up with that 17.3.2f970983 (update) bug only during match i can play sometimes 1 hour and it will not crash and sometimes i can play for about 5 mins and will crash half way through match

[Neil Brock]

Originally posted by [e-mail]:

every couple of matches the game just comes up with that 17.3.2f970983 (update) bug only during match i can play sometimes 1 hour and it will not crash and sometimes i can play for about 5 mins and will crash half way through match

As said please raise your issue on our tech forums and we can try to help. You can sign up directly with your Steam account. Thanks.

[ianiffy]

i have twice and all i get they do not no what it is

[Neil Brock]

What's your username over there so I can check up on your posts? Thanks.

[ianiffy]

ianiffy20
link to post https://community.sigames.com/topic/405823-fm-2017-1732f970983-update-has-stopped-working/

[Neil Brock]

Okay thanks, one of our tech guys is awaiting a response from you now.