Anno 2070

Anno 2070

Arawn Aug 31, 2022 @ 11:59pm
autopatcher.exe?
Hello

When I launch the game, it tells me that there are updates to be done for the DLCs, it restarts and then it hangs on autopatcher.exe?
Originally posted by Ubi_TheBerry:
Thanks for the updates guys, appreciate it.

I've merged some of your threads together here too, just to keep the discussion focussed.

I have also since raised this to the team to investigate.

We do have another investigation ongoing into crashes after the login stage, but this appears to be something different.

When we receive updates from the team or should we need more information, we'll keep you in the loop.

Apologies for the inconvenience caused by this in the meantime.

- Ubisoft Support
< >
Showing 1-15 of 32 comments
Macamaca Sep 12, 2022 @ 5:38pm 
blocked on a reboot loop but offline patcher didn't work
the title kinda tell all about it but yeah i tried to redownload the game multiple time, verify the files too and the patcher with and without internet connection and i'm still stuck on this loop.

When i verify the files on steam it say that 2 files are missing but it doesn't load them for some reason.

Any idea ?
Ubi Milky  [developer] Sep 14, 2022 @ 10:53am 
Hello Macamaca, as far as I am aware the autopatcher shouldn't be needed for the game anymore after the game build available was updated on Steam and Connect, so this may need reporting to our Anno team if this is still affecting you.

Can you let us know what build version the game says you are on in the Steam settings > if you right-click on the game's tile > select Properties > select Update > what build ID number does it show you?

Do you also get any error messages that pop up before the game reboots or after, that you can send us a screenshot of?

-Ubisoft Support
ackro Sep 15, 2022 @ 4:53am 
Same issue, get "Addon activated" message each time game starts and forced to restart but nothing happens afterwards. There are no other messages shown. Verifying files with steam shows "2 files failed to validate and will be reacquired" but nothing is changed.
Build ID: 9386450
Ubi_TheBerry  [developer] Sep 15, 2022 @ 9:30am 
Originally posted by Arawn:
Hello

When I launch the game, it tells me that there are updates to be done for the DLCs, it restarts and then it hangs on autopatcher.exe?

Hey there Arawn,

Thanks for reaching out, apologies for the delayed response!

We have a guide with steps on installing the Offline Patcher and resolving this here[www.ubisoft.com].

Please give those steps a try and let us know how you get on!

- Ubisoft Support
Ubi_TheBerry  [developer] Sep 15, 2022 @ 9:41am 
Originally posted by ackro:
Same issue, get "Addon activated" message each time game starts and forced to restart but nothing happens afterwards. There are no other messages shown. Verifying files with steam shows "2 files failed to validate and will be reacquired" but nothing is changed.
Build ID: 9386450

Hey ackro,

Thanks for getting back to us!

We have a guide with steps on downloading the patcher and resolving this issue here[www.ubisoft.com].

Could you please give this a try and let us know how you get on?

Thank you!

- Ubisoft Support
Macamaca Sep 15, 2022 @ 1:34pm 
Hey Milky, so i've the same build as Ackro ( 9386450 ) and the link that you send him is the one that i've tried already.

And new thing, the link to download it doesn't work anymore when i click on it. But that was the patcher that i already tried and the thing only says 3 option 1: the game isn't intalled
2 : the game is corrupted and 3 : the game is up to date.

I've tried multiple time and yet it doesn't seems to work for me. might do something wrong tho
ackro Sep 16, 2022 @ 5:02am 
thanks, but the patcher is not working, showing "ANNO 2070 could not be updated". offline or online is the same.

error screenshot: https://imgur.com/a/8xK6Keh

as Macamaca said, the link to download on that help page is broken but it does work if you change to "https".

I don't have the DLC purchased on Steam but through Uplay I believe so that might be part of the issue. Installing the game via Ubisoft Connect still runs it through Steam anyway.
Helgart Sep 16, 2022 @ 6:16am 
I have it on Steam and purchased DLC on Uplay a year ago and how it worked for me: download autopatcher and copy it to the game's folder, launch it through windows command line in that folder, after it finishes work launch game via Anno5.exe.
Macamaca Sep 16, 2022 @ 9:47am 
Thanks for your feedback Helgart.

What do you mean by "through windows command line in that folder" ?

sorry i'm not the sharpest tool in the shed regarding those kind of stuff :)
Helgart Sep 16, 2022 @ 9:59am 
Originally posted by Macamaca:
Thanks for your feedback Helgart.

What do you mean by "through windows command line in that folder" ?

sorry i'm not the sharpest tool in the shed regarding those kind of stuff :)
I mean the Windows option, to put commands manually like everyone did for DOS, i e via command line. You have to click on the startup Windows menu and search it among 'Windows service' or such. And after launching it navigate to the game folder using default commands, like C: or D: for changing drives, or 'cd \Program Files\Steam\steamapps\common\Anno 2070' to go to the folder and launch autopatcher simply by typing its name
Macamaca Sep 16, 2022 @ 11:09am 
Ah yeah alright, ok i was thinking about cmd or stuff like that.

But tried to do so and still this patcher doesn't work.
Helgart Sep 16, 2022 @ 11:16am 
Originally posted by Macamaca:
Ah yeah alright, ok i was thinking about cmd or stuff like that.

But tried to do so and still this patcher doesn't work.
For me it was a quite big file Anno2070_Offlinepatcher_2_00.exe. Not sure what your problem today is. By curiosity I deleted the game and installed again, it launches from the library now, the DLC is present, no autopatcher is required anymore
Arawn Sep 17, 2022 @ 4:48am 
Originally posted by Ubi_TheBerry:
Originally posted by Arawn:
Hello

When I launch the game, it tells me that there are updates to be done for the DLCs, it restarts and then it hangs on autopatcher.exe?

Hey there Arawn,

Thanks for reaching out, apologies for the delayed response!

We have a guide with steps on installing the Offline Patcher and resolving this here[www.ubisoft.com].

Please give those steps a try and let us know how you get on!

- Ubisoft Support
Hello

Unfortunately this solution does not work and I have followed all the steps

I put the file Anno2070_Offlinepatcher_2_00.exe in my steam folder of the game, disconnect internet and it does not install the offline patch.

I did a clean install of the game and checked the files but I have the same problem
HippieJesus Sep 17, 2022 @ 8:41am 
This does not work. Patcher says invalid install. Likely becasue steam refuses to actually install the 2 files is says are missing everytime i verify files.
Arawn Sep 17, 2022 @ 10:45am 
Originally posted by Ferginomicon:
This does not work. Patcher says invalid install. Likely becasue steam refuses to actually install the 2 files is says are missing everytime i verify files.

yep me to
< >
Showing 1-15 of 32 comments
Per page: 1530 50