Anno2070_Offlinepatcher_2_00 results in error messege game in bootloop

[Andyo]

Dear Ubisoft Team,

base game and all DLCs of the game were bought on steam, just the Deep Water Add-On was bought on Amazon for Uplay. That worked for many years. After reinstall of the game I got the bootloop-error and found the Offlinepatcher 2.00 and your step-by-step explanation here in the steam forums. I did uninstall Anno 2070 then reboot my system then did install Anno 2070 again. I closed steam and disconnected my PC from the internet. As I use a LAN-cable I am 100% sure the PC was disconnected. I don't have a Wifi connector in my system. Then I did extract the Anno2070 Offlinepatcher 2.00 to the game directory. (C:\Program Files (x86)\Steam\steamapps\common\Anno 2070) I did run the Offlinepatcher with administrator rights and got the following error messege:
<<Update-Error
Anno 2070 could not be updated. Reasons are:
Anno 2070 is not installed
Anno 2070 is already up-to-date
The Anno 2070 installation is corrupt. In that case please reinstall.>>

Please help me and advice how I can play the game again.

Thank you very much in advance.
Andy

[Andyo]

Used the unofficial autopatcher.exe and got as far as when the game asks for the steam key. Copied it in and it says that the maximum number of activations has been exeeded. Maybe I have to accept that Ubisoft is dropping support for their older games, rendering it unplayable in my case, however I paid for the base game, the add-on and all DLCs and have to say that I'm disappointed by Ubisoft. I have Season 2 and 3 of Anno 1800 on my wishlist and at the moment I don't feel at all paying more money to Ubisoft.

[Ubi_TheBerry]

Originally posted by Andyo:

Used the unofficial autopatcher.exe and got as far as when the game asks for the steam key. Copied it in and it says that the maximum number of activations has been exeeded. Maybe I have to accept that Ubisoft is dropping support for their older games, rendering it unplayable in my case, however I paid for the base game, the add-on and all DLCs and have to say that I'm disappointed by Ubisoft. I have Season 2 and 3 of Anno 1800 on my wishlist and at the moment I don't feel at all paying more money to Ubisoft.

Hey Andyo,

Sorry for the delay in getting back to you with this.

This bootloop issue should have been resolved in a previous patch and reinstalling the game should help address this, resulting in no further need for the offline patcher.

Have you attempted a reinstall since completing the additional steps you've listed above?

Thank you.

Ubi-TheBerry

[Andyo]

Hi Ubi-TheBerry,

thank you for answering.
I did reinstall many times before writing in this forum. And I tried it once more after your messege. I did try to start the game without changing any of the files. Did leave everything as it installs through steam. I was asked if I would like to use the system settings for the Anno 2070 graphics and confirmed. Then Steam or the game started Ubisoft Connect. The game tile in my taskbar disappeard and in steam I was able to click <<start game>> again. The task manager did show Steam and Ubisoft Connect as active but not Anno was not in shown in the task manager. I did start the game through steam again and through steam another component installed. This time the game started and I got to the screen saying that the add-on activated and I need to restart. In case I remember correctly before I got to the screen saying I need to restart a comand promt opend with some 15 lines. It did not disappear or continue. I clicked on restart and another command promt opend, this time without visible contents. After that the game startet and I got the messege that the add-on is activated and I need to restart the game.

Best regards
Andyo

[Ubi-Thrupney]

Thanks for getting back to us about this, Andyo, and for being so comprehensive with your relaying of what happened

In most cases, the DLC for our games are only compatible within the same launcher - so the Deep Ocean DLC would need to have been purchased through Steam for your copy of Anno 2070 also on Steam. This could be part of the reason why it is misbehaving.

Please get in touch with us by our direct support channels, as we'll need to take a closer look at your account and investigate further. Feel free to include a link to this forum topic in your message to us, and be sure to include your Ubisoft Connect username or email address, so we can find your account.

Facebook PM[ubi.li]
Twitter DM[ubi.li]
support website[www.ubisoft.com]

Any of the above platforms will be fine for contacting us, and allowing us to assist further. Let me know if you have any trouble contacting us!

- Ubisoft Support

[Andyo]

Dear Reader,

a long storry short: After some conversation with UBI_Warlord from the Ubisoft support he is 100% sure that buying the Deep Ocean DLC on Steam will stop the error from occuring. I'm intending to do that in a future sale. Will let you know if it works.

Best regards
Andyo

[Ubi-WheelyDuck]

Originally posted by Andyo:

Dear Reader,

a long storry short: After some conversation with UBI_Warlord from the Ubisoft support he is 100% sure that buying the Deep Ocean DLC on Steam will stop the error from occuring. I'm intending to do that in a future sale. Will let you know if it works.

Best regards
Andyo

Hey Andyo,

Thank you for sharing your update here!

If you have any trouble at all just let us know as we will be happy to help.

- Ubisoft Support

[Andyo]

Dear Reader,

got Deep Ocean DLC today on Steam and the game works.
Even better A.R.R.C. works as well.
What is a bit sad is that I got the Deep Ocean DLC many years ago on Amazon for Uplay (not Steam) It worked for many years and now I had to rebuy the DLC for Steam in order to continue playing.
Anyway it was only € 2.50 in the current sale and Ubisoft gave away the history edition of Anno 1400 for free on Ubisoft connect which seems to be compatible to my previous saves from the steam version of the game.

Best regards
Andyo

[Helgart]

I have the base 2070 on Steam and bought Deep Ocean DLC on the Uplay's recent sale. I followed that wrong instruction how to avoid reboot loop, the big autopatcher also said about Anno 2070 could not be updated, I also contacted for support and they, probably following their own instructions, said because I have it on diffirent platforms it won't work. So I made more searches on Uplay forum and found you should launch that big Anno2070_Offlinepatcher_2_00.exe throught Windows cmd.exe. It did its work and the game started asking keys for both platforms and because i have a key only for Steam it was nearly a deadend... until I launched it by Anno5.exe. So this's how time passes, outdated games lose their functionality and only few know what's going on.
About the Anno 1404 HE: more important it's compatible with the offline original profile, of course if you before played offline.