no Activation code when i downloaded to steam

[FroSty]

Game will not load it asks for an activation code

[rautiott]

i have the same problem. When starting the game it asks activation code wich i dont have and Ubisoft support doesent work...

[UbiBaron]

Hey guysm

Thank you for reporting this to us, we're sorry to hear that has been occurring.

Generally this indicates that you are logging into a different Ubisoft account than you originally linked the game to. The first time the game is launched from Steam, you will login to Uplay and the game is then permanently linked to that Ubisoft account.

If you have any alternative accounts that you are aware of, or any other accounts that have been logged into on this PC, please check if the game is linked to one of these account.

- Ubisoft Support

[Jarkeböb]

Originally posted by UbiBaron:

Hey guysm

Thank you for reporting this to us, we're sorry to hear that has been occurring.

Generally this indicates that you are logging into a different Ubisoft account than you originally linked the game to. The first time the game is launched from Steam, you will login to Uplay and the game is then permanently linked to that Ubisoft account.

If you have any alternative accounts that you are aware of, or any other accounts that have been logged into on this PC, please check if the game is linked to one of these account.

- Ubisoft Support

I have the same problem and i only have one ubisoft account which dosent have the game linked

[PolandAlkoholand]

I have question, I bought hereos VI gold edition but I have only prolog and raelag campaign. What should I do to unclock the rest?

[76561198868395406]

Hey PolandAlkoholand,

I'm sorry to hear that.

Where did you purchase this from? Did you not receive a key to activate your bonus content?

- Ubisoft Support

[PolandAlkoholand]

Yeah, I just saw codes to write to unclock the rest. I new in Steam so I didn't know about this. Thanks a bunch.

[UbiBaron]

Glad to hear that, thanks for the update!

- Ubisoft Support

[SveaSoul]

Dear UbiBaron I've purchased the complete edition and I have recived no keys to activate the extra dlc material and I even purchased the dlc seperatly and did "Run" in steam but it still says that I need to purchase it or redeem a code which has not been given to me.

Thanksfull for help.

Best regards Svea.

[UbiBaron]

Thanks for reporting that to us, Svea.

Just to confirm, if you Right-click on the game in the Library tab and select View Game CD Key, does it now show keys there? Or for instance, in the DLC section for the game on Steam?

- Ubisoft Support

[SveaSoul]

Dear @UbiBaron, Thanks for your reply! I've gotten more sense out of this now.

The cd-key is were you say it should be, whats rather wierd though is that I've got the complete edition. Should not all the content already be unlocked then? Cause I've thought the whole time that I have had to buy the DLC in order to unlock the extra content.

I will initiate a rebuy for the DLC since it's not needed as I have the complete editon.

Thanks again @UbiBaron for the reply and the help.

Best wished Svea.

[Ubi-Borealis]

I'm glad to hear you were able to find your activation key, SveaSoul! The complete edition does include all of the DLCs, but you may need to activate the keys separately for them to become available in-game. You shouldn't need to re-purchase all of the DLC again, though.

I'll pass your thanks along to UbiBaron for you!

- Ubisoft Support

[Sethanas]

I have a similar issue, I have complete edition, ingame it shows all the extra content is unlocked but I can't use any of it for some reason, This is my 3rd Ubisoft title threw steam, It's been a total crap show every single time.

[76561198868205544]

Originally posted by Sethanas:

I have a similar issue, I have complete edition, ingame it shows all the extra content is unlocked but I can't use any of it for some reason, This is my 3rd Ubisoft title threw steam, It's been a total crap show every single time.

Hey! Sorry to hear that you are experiencing this issue also.

Do you own the DLC on Steam or through Ubisoft Connect?

- Ubisoft Support

[lonlywolf1998]

hey i need help getting might & magic VI working i can't find the activation Key can someone please help

[Stoni420H]

Hey! I have the same problem. I can´t find a activation key and I only have one Ubisoft account, which the game isn´t connected to.

Originally posted by UbiBaron:

Hey guysm

Thank you for reporting this to us, we're sorry to hear that has been occurring.

Generally this indicates that you are logging into a different Ubisoft account than you originally linked the game to. The first time the game is launched from Steam, you will login to Uplay and the game is then permanently linked to that Ubisoft account.

If you have any alternative accounts that you are aware of, or any other accounts that have been logged into on this PC, please check if the game is linked to one of these account.

- Ubisoft Support