Store Page
Might & Magic: Heroes VI
All Discussions Screenshots Artwork Broadcasts Videos News Guides Reviews

Might & Magic: Heroes VI

Store Page
michael_hoggan Sep 16, 2020 @ 2:24am
Game won't load
I get a Ubisoft Launcher Launch error code 1 when I open the game. I tried uninstalling and reinstalling. The file integrity check comes up clean.
< >
Showing 1-8 of 8 comments
76561198868336514 Sep 17, 2020 @ 2:03am 
Hey there, I'm sorry you're running into this issue. I would recommend uninstalling and reinstalling Uplay altogether, as this can sometimes happen with a version mismatch of this software:

{LINK REMOVED}

Let me know if the issue persists! :)

- Ubisoft Support
#1
alexandrearthuis72530 Sep 17, 2020 @ 9:46am 
Je confirme le jeu ne fonctionne pas, il charge dans le vide.
Malgré l'avoir réinstallé, avoir mit les droits administrateurs etc... rien ne fonctionne
#2
76561198868336514 Sep 18, 2020 @ 12:46am 
Originally posted by alexandrearthuis72530:
Je confirme le jeu ne fonctionne pas, il charge dans le vide.
Malgré l'avoir réinstallé, avoir mit les droits administrateurs etc... rien ne fonctionne

We are able to offer Support in English at the moment. Please translate your message, and I will be happy to help! :)

- Ubisoft Support
#3
Doomerang Sep 19, 2020 @ 5:54pm 
Reinstalling uplay did not work, game fails to load.

Black screen with blue wheel loading icon.
Last edited by Doomerang; Sep 19, 2020 @ 7:04pm
#4
MR Q Sep 19, 2020 @ 7:06pm 
Just installed this game to try it out, loaded to a black screen with a blue circle that was spinning, endlessly, could not even alt-f4 or close with task manager as it wouldnt allow me to focus on any other window but the game one, had to reboot computer to get out of game
#5
r.harris3107 Sep 19, 2020 @ 11:33pm 
To MR Q
I'm glad i'm not the only one having this issue as the same thing is happening to me. I'm pretty much a noob when it comes to computers but i have noticed that my graphics card (through GeForce experience) doesn't even recognise the games existence when i do a search for it. I just updated the Nivia driver before buying/installing MMHVI is this something similar to what you have done?
#6
Doomerang Sep 20, 2020 @ 3:48am 
To fix watch this video he explains it in the first couple minutes. Basically just disable fullscreen settings. https://www.youtube.com/watch?v=kUnXUu7Y3h8
#7
Kareisha Sep 25, 2020 @ 1:02am 
@Doomerang
thanks!! i just disable fullscreen, let the game load, re-setup again with fullscreen in-game, and no more problems to load.
#8
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Might & Magic: Heroes VI > Player Support > Topic Details
Date Posted: Sep 16, 2020 @ 2:24am
Posts: 8

Discussions Rules and Guidelines