Cant add DLC

[narf03]

I wonder whats happening to my game[The Settlers 7: Paths to a Kingdom - Gold Edition], i made a short video for it

https://www.youtube.com/watch?v=WJfqMYIX6mw

I own this game, but its not link to any DLC, and when i check those DLC manually, they also not link to anything, is this game no longer valid ?

Thanks.

[76561198868205544]

Hey! Sorry to hear that you have encountered this issue.

Thank you for the video of the issue.

Does this issue still happen after restarting Steam?

- Ubisoft Support

[narf03]

Should be, look at the image here
https://i.postimg.cc/KY5KNn0s/steam4.png

Not logged in, from chome browser

Im not allowed to post the dlc url here.

[76561199187542534]

Hi there narf03.

Thanks for sending that screenshot through to us.

Would you be able to confirm for us if the base game was purchased through Steam, or if it was purchased by another means, and then added to your library?

- Ubisoft Support

[narf03]

I think i purchased the game through steam.

But it should not matter, cause according to the screenshot attached, you should see that im not logged in, mean all ppl should see the same thing as me(not affecting me only).

To confirm that i remote into a brand new pc without steam or any games installed, browse to the same page, i see the same thing.

To get to that page, all you need to do is start a browser, google for "the settlers 7 dlc", click on the first steampowered link(im not able to attach any url in my post)

[Ubi_TheBerry]

Początkowo opublikowane przez narf03:

I think i purchased the game through steam.

But it should not matter, cause according to the screenshot attached, you should see that im not logged in, mean all ppl should see the same thing as me(not affecting me only).

To confirm that i remote into a brand new pc without steam or any games installed, browse to the same page, i see the same thing.

To get to that page, all you need to do is start a browser, google for "the settlers 7 dlc", click on the first steampowered link(im not able to attach any url in my post)

Hey there narf03,

Thank you for getting back to us!

I'm afraid that following the launch of the Settlers 7: History Edition, the original version and DLC have been delisted from Steam.

These store pages should no longer be accessible, so I'm sorry for the confusion caused by them appearing in search results, this will be passed on.

As a result though, you cannot purchase this DLC.

Sorry for any inconvenience or disappointment caused and if there's anything more we can help with , please let us knw!

- Ubisoft Support

[narf03]

All those DLC(s) no longer valid or they are now included in the "history edition" ?

Or the other way of asking is are there any reason(s) to buy "History edition" if we already owned "The Settlers 7: Paths to a Kingdom - Gold Edition" ?

Thanks.

[Ubi-Thrupney]

Hey there Narf,

I can confirm that the add-ons are now included in the History Edition. You can read more about this version's improvements here[www.ubisoft.com], which should give you some insights into why we recommend this version.

Let me know if you've any other questions!

- Ubisoft Support

[narf03]

I guess that's all i need to know, thanks.

[Ubi-WheelyDuck]

Początkowo opublikowane przez narf03:

I guess that's all i need to know, thanks.

Hey narf03,

Thank you for taking your time out to update this thread.

If ever we can help in the future, just let us know as we will be happy to help.

- Ubisoft Support