Issues Starting Game - Win 10 Pro

[GreatPhoenixLord]

Does anyone have any idea why after I installed new parts in my PC this game will suddenly not launch? It literally goes to a blank white screen that doesn't disappear no matter how long I leave it for. And before you recommend the Windows 7 or 8.1 remedies, I am running Windows 10. It's sorta irritating because I want to play again.

CPU: Ryzen 7 1800x
RAM: 16 gb
Graphics Card: R7 370
OS: Windows 10 Pro 64bit

[GreatPhoenixLord]

RESOLVED: I had to go into the VC Redist Folder and click the repair button on it. Works beautifully now.

[Dragon Protector]

glad you fixed it

[GreatPhoenixLord]

So I tried playing again after I had managed this fix, it's still not working. Any ideas anyone?

[Dragon Protector]

Uninstall the program totally making sure you deletd the game folder after uninstall if game folder was left there then reboot pc then reinstall and also make sure you got correct chipset drivers installed from amd and bios update.

[Dragon Protector]

Bios update should not be needed as it doesnt interfere with anything game wise or windows but may fix something

[GreatPhoenixLord]

Originally posted by Dragon Protector:

Bios update should not be needed as it doesnt interfere with anything game wise or windows but may fix something

I've tried this actually a few times. Seems to be a common issue with Windows 10 Pro for users. Thanks regardless

[Dragon Protector]

Originally posted by Great_Phoenix_Lord:

Originally posted by Dragon Protector:

Bios update should not be needed as it doesnt interfere with anything game wise or windows but may fix something

I've tried this actually a few times. Seems to be a common issue with Windows 10 Pro for users. Thanks regardless

im on windows 10 pro so ya i had some issues randomly but cannot remmeber how i fixed it if i ever did.

[SengirPaladin]

I am having the same problem.
The game starts, in windowed mode, and on a blank screen.
I do not hear any music.
It used to work in my old PC from 2009, but not in this new laptop that I bought last august 2017 (MSI GE63VR 7RE Raider)

[GreatPhoenixLord]

Originally posted by SengirPaladin:

I am having the same problem.
The game starts, in windowed mode, and on a blank screen.
I do not hear any music.
It used to work in my old PC from 2009, but not in this new laptop that I bought last august 2017 (MSI GE63VR 7RE Raider)

I've actually gone so far now as to email Konami. From what they've told me, they are trying to figure out the root cause on it to prevent it from happening further. If I get any updates I'll let you know

[Dragon Protector]

well Gonna try this game on my threadripper pc soon with new fall creators update

[SengirPaladin]

Originally posted by Great_Phoenix_Lord:

Originally posted by SengirPaladin:

I am having the same problem.
The game starts, in windowed mode, and on a blank screen.
I do not hear any music.
It used to work in my old PC from 2009, but not in this new laptop that I bought last august 2017 (MSI GE63VR 7RE Raider)

I've actually gone so far now as to email Konami. From what they've told me, they are trying to figure out the root cause on it to prevent it from happening further. If I get any updates I'll let you know

Thank you very much.
May I ask you for the E-Mail to contact Konami too, please?
I can give the details of my laptop and operating system to them so they can search for common issues and fix the problem

[GreatPhoenixLord]

Originally posted by SengirPaladin:

Originally posted by Great_Phoenix_Lord:

I've actually gone so far now as to email Konami. From what they've told me, they are trying to figure out the root cause on it to prevent it from happening further. If I get any updates I'll let you know

Thank you very much.
May I ask you for the E-Mail to contact Konami too, please?
I can give the details of my laptop and operating system to them so they can search for common issues and fix the problem

Sure, I'll include thee URL on this post. I just submitted a ticket under PC, other game, then typed in Yu-Gi-Oh Legacy of the Duelist. They haven't messaged in a bit so I may check up today. Hope we can all find a solution

https://us-support.konami.com/ics/support/ticketnewwizard.asp?style=classic

[Dragon Protector]

Thank you :)

[Dragon Protector]

I just launched the game on my threadripper 1950x and amd rx 580 gpu 8gb and worked

[SengirPaladin]

Originally posted by Great_Phoenix_Lord:

Originally posted by SengirPaladin:

Thank you very much.
May I ask you for the E-Mail to contact Konami too, please?
I can give the details of my laptop and operating system to them so they can search for common issues and fix the problem

Sure, I'll include thee URL on this post. I just submitted a ticket under PC, other game, then typed in Yu-Gi-Oh Legacy of the Duelist. They haven't messaged in a bit so I may check up today. Hope we can all find a solution

https://us-support.konami.com/ics/support/ticketnewwizard.asp?style=classic

I have just sent them an E-Mail with the data of my computer.
If I have any news, I will post them.
Have a nice day.