Achievements?

[Alpac@]

I might be missing something but where are the achievements? I have played the game for a few hours and I haven't got a single one yet. Also there is no achievements list in the game profile in my library. There's only cards, but no achievements. Also in game when I open Steam overlay there's no achievements either. I'm confused. Can someone help?

[[GB] I.Rapid]

Did you buy this game, or was it gifted to you?

[Alpac@]

Originally posted by GB I.Rapid:

Did you buy this game, or was it gifted to you?

I bought it, not via Steam though, but via one of the internet stores that sells steam keys, because there was a nice discount for this game. I got a key which I registered through my steam account, it was valid, the game downloaded without any problems. I am able to receive and trade cards for this game, in fact I have already received 4 cards. If that works then why wouldn't achievements work too?

[bulletshowerr]

Last suggestion: Disable Steam cloud for this game, restart pc, restart steam, start Prey, use new saveslot, if 1 and 2 is in use, then 3. Kill yourself in blades.

Did you try this?

[Alpac@]

Originally posted by 12345:

Last suggestion: Disable Steam cloud for this game, restart pc, restart steam, start Prey, use new saveslot, if 1 and 2 is in use, then 3. Kill yourself in blades.

Did you try this?

Yes, no luck. I actualy filmed it. Here's the link: https://youtu.be/1Dd0YcKhqs8
Maybe you can see what's wrong. I submited a ticked on Bethesda Support website, hope they will be able to help.

[Lar Dass]

Originally posted by Alpac@:

Originally posted by 12345:

Last suggestion: Disable Steam cloud for this game, restart pc, restart steam, start Prey, use new saveslot, if 1 and 2 is in use, then 3. Kill yourself in blades.

Did you try this?

Yes, no luck. I actualy filmed it. Here's the link: https://youtu.be/1Dd0YcKhqs8
Maybe you can see what's wrong. I submited a ticked on Bethesda Support website, hope they will be able to help.

Or just use SAM if all else fails

[Alpac@]

Originally posted by Lar Dass:

Originally posted by Alpac@:

Yes, no luck. I actualy filmed it. Here's the link: https://youtu.be/1Dd0YcKhqs8
Maybe you can see what's wrong. I submited a ticked on Bethesda Support website, hope they will be able to help.

Or just use SAM if all else fails

So I tried to use SAM, but it doesn't work either. When I pick Prey in SAM it opens an empty tab with no achievements in it. In the bottom of the tab, there's a message that says: "Error while retrieving stats: generic error -- this usually means you don't own the game" What is this nonsense?
I own the game. It is registered on my account. I can play it. I can even get and trade cards for it.

[[GB] I.Rapid]

Not sure about this, but I think it has something to do with you buying the game via a third party website. This is my guess.

Are you able to buy the game on Steam as well?

When you put 'Prey' into your basket - Does it say you already own the game?

[Alpac@]

Originally posted by GB I.Rapid:

Not sure about this, but I think it has something to do with you buying the game via a third party website. This is my guess.

Are you able to buy the game on Steam as well?

When you put 'Prey' into your basket - Does it say you already own the game?

No, I can't buy it for myself, only as a gift.

[bulletshowerr]

Originally posted by Alpac@:

Originally posted by GB I.Rapid:

Not sure about this, but I think it has something to do with you buying the game via a third party website. This is my guess.

Are you able to buy the game on Steam as well?

When you put 'Prey' into your basket - Does it say you already own the game?

No, I can't buy it for myself, only as a gift.

What did Steam support say?

[Lar Dass]

Originally posted by Alpac@:

Originally posted by GB I.Rapid:

Not sure about this, but I think it has something to do with you buying the game via a third party website. This is my guess.

Are you able to buy the game on Steam as well?

When you put 'Prey' into your basket - Does it say you already own the game?

No, I can't buy it for myself, only as a gift.

Then this answers it then. Many games are banned in germany and therefore if a german citizen were to acquire said game from 3rd party stores it wouldnt correctly register as them formally owning the game on steam it would appear as if it was a game added to steam manually which wouldnt be able to use many features, although the game would appear on their profile looking like they have it properly

[Alpac@]

They said:

When you unlock an achievement, the Steam In-Game Overlay sends you a notification and you can see the achievement unlocked in the library details view for the game in your Steam client.

If you’re not sure an achievement was granted, check the status in your library details view. If the achievement shows as unlocked but is not visible on the Steam Community site, then your client may be offline. Make sure you set Steam to “online” and you’re connected to your Friends network. Please see our network connectivity FAQ here.

If you weren’t notified that your achievement was granted and it’s locked in the library details view and in-game, then the achievement is locked. If you’re sure you completed the tasks required to unlock the achievement, then it’s likely a game bug. Contact the game developer to report the bug and receive support.

Steam Support
Mick

Then I contacted the developer and they said:

Greetings!

Thank you for contacting the Bethesda Customer Support Team. My name is Natasha and I'll be addressing this issue for you today! After reviewing your ticket and the provided information, I see you are reaching out in regards to your achievements. While we cannot alter in game mechanics or apply achievements, we advise submitting your bug report through our official forums for our development team to review.

Your feedback is valuable and helps us make the game better. However, please note that feedback is provided to the development team, but you will not receive a response. We appreciate your patience regarding this matter. If you have any other issues or questions, please do not hesitate to reach back out.

Thank you,
Natasha
Bethesda Customer Support

I feel like it's a deadend.

[Alpac@]

Originally posted by Lar Dass:

Originally posted by Alpac@:

No, I can't buy it for myself, only as a gift.

Then this answers it then. Many games are banned in germany and therefore if a german citizen were to acquire said game from 3rd party stores it wouldnt correctly register as them formally owning the game on steam it would appear as if it was a game added to steam manually which wouldnt be able to use many features, although the game would appear on their profile looking like they have it properly

Well, that's a bummer. Never happened to me before. I own a few games bought from 3rd party stores and all of them work just fine, except this one.

[bulletshowerr]

Haha, i feel you bro.... I have many times wasted my time with Steam support.

However, did you DISABLE Steam cloud for this game? Dont say yes while it isnt, it is important it is disabled for my next step: move your savegamesfolder to somewhere else and just start Prey, you will no longer have any savegameprogress. Kill yourself in blades.

Let me know if this works.

[bulletshowerr]

Originally posted by Lar Dass:

Originally posted by Alpac@:

No, I can't buy it for myself, only as a gift.

Then this answers it then. Many games are banned in germany and therefore if a german citizen were to acquire said game from 3rd party stores it wouldnt correctly register as them formally owning the game on steam it would appear as if it was a game added to steam manually which wouldnt be able to use many features, although the game would appear on their profile looking like they have it properly

Why would Prey be banned from Germany, it had nothing to do with any world war and or Hitler? And how did you know he is German?

[Alpac@]

Ok, I might have found the root of the problem. Apparently it has something to do with my ip address. I tried to use vpn to change my ip to match the region of the internet store from where I bought the game. And it worked, the achievements appeared in my library. But as soon as I disable my vpn and restart the client they disappear again. But then again, the cards work fine. It's super weird, because I activated the key in my original region, and I had no trouble with that. As I said before I own a few games from that store and all of them work just fine without any vpn magic. Heck, I bought Fallout 4 there, it's another Bethesda game, and it works perfectly. I guess I have to use vpn when I play Prey now, to get all the achievements.