[SOLVED] Game crashing/unresponsive

[i–k]

Hi,

At first playing it was fine, but now it's been a few times the game has crashed. Once on the launcher itself, usually in game. First the controller won't be recognized (while racing), then the sound/song will start to loop. ALT+F4 does not work, ALT+TAB does but opening task manager does not work either--basically my whole system crashed thank to the game. Only way to quit is to soft reboot.

This has happened only after I downloaded the Free Bikes Packs. Could be a coincidence, I don't know.

Any help/fix?

Thanks.

EDIT: System Specs
i5-4590
ASUS H81M-K
RX 480 8GB Reference, 17.5.1
8GB DDR3 RAM
Windows 10 Creators Update Cumulative Update 1703

EDIT:

Solved.

Updated BIOS
Uninstalled Audio driver
Uninstalled Motherboard drivers
Cleaned Registry of Motherboard related drivers
Used Windbg to redirect noskrnl.exe to collect symbols (noskrnl.exe wrong_symbols)
Disabled Audio in BIOS
sfc/ scannow
chkdsk /f /r /x
Re-seated RAM

Unresolved--AMDA00 driver (related to Asus MB) in Device Manager>System Devices refused to be uninstalled. On boot, eventvwr will show a Warning: The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1. No idea how to purge it out of my system. Verifier will BSOD with: DRIVER_VERIFIER_DETECTED_VIOLATION. But every driver works. No idea what the hell's that for--Windbg will still point to noskrnl.exe wrong_symbols.


All of my issues above only happened AFTER I downloaded & installed Windows Cumulative Update 1703 for Creators Update. Before CU1703 Ride 2 was fine. After CU1703 Ride 2 was fine at first, then whole system went haywire. Again, could be a coincidence but I believe it's a botched update making my drivers clash. Fn hell.

Anyway, solved. Thanks to those who help.

[Vaulcan]

Check your system can run the game. Then Verify the game files through steam, you can start a new game by going to

Users\AppData\Roaming\Milestone\Ride2\Saves

open the GameProgression file with note pad, select all the text and delete it making it empty, then save the file and start the game, it will create a new profile.

also the normal stuff like checking your graphics drivers etc

[i–k]

Update: basically this game freezing on me has caused my whole system to freeze on every second game launched, lol!

I have verified files, GPU and Audio drivers updated, BIOS, Windows 10, etc... I've updated everything. Uninstalled Ride 2 even, but now all the time, every second game launched it'll freeze just like Ride freezed on me :-(. Example: on system boot I start up Hitman--works fine. Quit, and start up GTAV--freezes, audio will loop, no response to ALT+F4/TAB, Task Manager wouldn't end .exe task. Only way is to hard reboot!

Lmao! What could be happening here. This happens to all the games I have on my PC now, not only Ride 2.

Tested Furmark and Prime95, all fine. Currently testing Memtest86, looking fine as well but I'll wait.

I'd appreciate any help though. Thanks

[i–k]

Originally posted by Antoine De Alton:

Mate, read the above comment (your comment) and absorb it into your psyche (you may have to google 'psyche' first).

It's a bit like thinking that your computer isn't working properly because your mate's mam's front door sticks a bit.

Reinstall all your ♥♥♥♥.

What are you on about? Reinstalling to me is the nuclear option. I'd rather get a simple fix--which I am currently trying out right now, than a full clean reinstall.

Your sarcastic humor is terrible BTW. Brush up.

[Vaulcan]

yea thats very strange mate, a hands on check of your rig might help. how old is it, Im thinking Memory here, re-seat your RAM and have a good look in there too for dust etc and get the hoover out, also things like visual c++ , and some deep google work! My Attila Total war can sometimes not quit ive seen but able to close it in Task' If i come across anything Ill throw it up here sure.

[Vaulcan]

yip sounds like a physical problem/fix

[i–k]

Originally posted by paulieGTR:

Originally posted by i–k:

snip...

>>>>>>>>>>>>>>>>>>sound/song will start to loop.<<<<<<<
>>>>>>>>>>RX 480 8GB Reference, 17.5.1<<<<<<<<<<<

Hi there.

Check your gpu temps,
'cos an audio loop can be the first sign of the gfx card having prob's.

It may help if you set up an aggressive custom fan profile,
that will help in prolonging the life of your GFX card, as well as keeping it cooler.

So just because it seems fine, it absolutely does NOT mean, it is fine. :)
You could be cooking your card everytime you run a game.

So yeah... check your temps and set a custom fan profile.

GPU temps are fine honestly, getting 38c idle and 65-70c load on custom fan profile (leaf blower settings lol). But I've fixed the problem--I've uninstalled Asus's motherboard suite, uninstalled Realtek & disabled the 'HD Audio' in BIOS, cleaned registry of Asus's abomination software, and chkdsk. Sooo... either one of that works haha! Back to playing Ride 2.

Originally posted by Vaulcan:

yea thats very strange mate, a hands on check of your rig might help. how old is it, Im thinking Memory here, re-seat your RAM and have a good look in there too for dust etc and get the hoover out, also things like visual c++ , and some deep google work! My Attila Total war can sometimes not quit ive seen but able to close it in Task' If i come across anything Ill throw it up here sure.

And thanks for giving the idea of re-seating the RAM. Never occurred to me to do that too!

Appreciate all the ideas and suggestions guys.

Cheers