[Linux] Game doesn't start, black screen

[Super Mano]

When I launch the game I can only see a window with the title but its content is a black emptiness...

Steam log gives this error:

module.js:642
return process.dlopen(module, path._makeLong(filename));
^

Error: /tmp/.io.nwjs.kvdOsl/Steam4C2-linux64.node: symbol _ZTVNSt7__cxx1118basic_stringstreamIcSt11char_traitsIcESaIcEEE, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference
at Object.Module._extensions..node (module.js:642:18)
at Module.load (module.js:514:32)
at tryModuleLoad (module.js:473:12)
at Function.Module._load (module.js:465:3)
at Module.require (module.js:524:17)
at require (internal/module.js:20:19)
at self.require (<anonymous>:11:26)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)

I am running Linux Mint (based on Ubuntu 14.04)
Let me know if I can provide you more useful info...

[redblackspade]

I sent you a friend request. Let's figure out what happens :)

[Super Mano]

Sorry redblackspade but I waited for 2 days and yesterday evening I asked for refund so I cannot help you anymore.
However I am really interested in your game so I will try it again in few months...

[redblackspade]

Originally posted by Super Mano:

Sorry redblackspade but I waited for 2 days and yesterday evening I asked for refund so I cannot help you anymore.
However I am really interested in your game so I will try it again in few months...

I'm deeply sorry for the late reply, but anyway I need to fix this problem.
Can you tell please, is you system x64 or x32? That's a good point to start.

[Super Mano]

Here my system information: (my system is x64)

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM)2 Quad CPU Q9450 @ 2.66GHz
CPU Family: 0x6
CPU Model: 0x17
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 2670 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Unsupported
AES: Unsupported
AVX: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Linux Mint 17 Qiana (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-24-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: Marco
Steam Runtime Version: steam-runtime-beta-release_2017-07-24

Video Card:
Driver: NVIDIA Corporation GeForce GTX 750/PCIe/SSE2
Driver Version: 4.5.0 NVIDIA 375.66
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1381
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2048 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC1200

Memory:
RAM: 7984 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 154999 Mb
Largest Free Hard Disk Block: 29215 Mb
VR Headset: None detected

[redblackspade]

Okay, I will see what I can do. Thanks for the all info!
As I can see the problem is with Steam plugin I use. I send link to this topic to the developers of the plugin, I hope they can give me an advice.
If you want I can sent you a build without this plugin. Achievements and overlay won't work, but if the game launches - it will mean that problem is really in Steam4c2 plugin.

[Super Mano]

Ok, I have no problems to do some tests: please send me again the friendship request so we can discuss the details...

[fumkypunpkin]

I'm running into the same error (same version of linux. same error text). Please let me know if there are any updates!

[redblackspade]

Everyone who have got the same trouble - add me to friends, I will try to help! There is a way to run the game.

[^_^]

I have the same problem, sent a friend invitation

[Xangel2Net]

Same. Some time ago, I played game, now for some reason it won't work. Here some log:

[10862:10880:0603/232443:ERROR:nacl_browser.cc(273)] Failed to open NaCl IRT file "/mnt/XTorrentM/SteamLibrary/steamapps/common/Reflection of Mine/nacl_irt_x86_32.nexe": -4
module.js:642
  return process.dlopen(module, path._makeLong(filename));

Error: libsteam_api.so: непÑавилÑнÑй клаÑÑ ELF: ELFCLASS64
    at Object.Module._extensions..node (module.js:642:18)
    at Module.load (module.js:514:32)
    at tryModuleLoad (module.js:473:12)
    at Function.Module._load (module.js:465:3)
    at Module.require (module.js:524:17)
    at require (internal/module.js:20:19)
    at Object.<anonymous> (/tmp/.private/xnl/.io.nwjs.vkZ2Yj/Steam4C2.js:22:16)
    at Module._compile (module.js:597:32)
    at Object.Module._extensions..js (module.js:612:10)
    at Module.load (module.js:514:32)

[Xangel2Net]

After last update it works again! Thanks.

[Ams]

Hello I have the same problem, I'm running linux mint 20.2 64bits and the steam log gives me this information

 
GameAction [AppID 476020, ActionID 18] : LaunchApp changed task to ProcessingInstallScript with ""
GameAction [AppID 476020, ActionID 18] : LaunchApp changed task to SynchronizingCloud with ""
GameAction [AppID 476020, ActionID 18] : LaunchApp changed task to SiteLicenseSeatCheckout with ""
GameAction [AppID 476020, ActionID 18] : LaunchApp changed task to CreatingProcess with ""
GameAction [AppID 476020, ActionID 18] : LaunchApp waiting for user response to CreatingProcess ""
GameAction [AppID 476020, ActionID 18] : LaunchApp continues with user response "CreatingProcess"
/bin/sh\0-c\0/home/ams/.steam/debian-installation/ubuntu12_32/reaper SteamLaunch AppId=476020 -- '/home/ams/Games/steamapps/common/Reflection of Mine/nw'\0
Game process added : AppID 476020 "/home/ams/.steam/debian-installation/ubuntu12_32/reaper SteamLaunch AppId=476020 -- '/home/ams/Games/steamapps/common/Reflection of Mine/nw'", ProcID 95988, IP 0.0.0.0:0
ERROR: ld.so: object '/home/ams/.steam/debian-installation/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/ams/.steam/debian-installation/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object '/home/ams/.steam/debian-installation/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
/home/ams/Games/steamapps/common/Reflection of Mine/nw: /home/ams/.steam/debian-installation/ubuntu12_32/steam-runtime/pinned_libs_32/libdbus-1.so.3: no version information available (required by /usr/lib/i386-linux-gnu/libavahi-client.so.3)
GameAction [AppID 476020, ActionID 18] : LaunchApp changed task to WaitingGameWindow with ""
GameAction [AppID 476020, ActionID 18] : LaunchApp changed task to Completed with ""
ERROR: ld.so: object '/home/ams/.steam/debian-installation/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
/home/ams/Games/steamapps/common/Reflection of Mine/nw: /home/ams/.steam/debian-installation/ubuntu12_32/steam-runtime/pinned_libs_32/libdbus-1.so.3: no version information available (required by /usr/lib/i386-linux-gnu/libavahi-client.so.3)
/home/ams/Games/steamapps/common/Reflection of Mine/nacl_helper: error while loading shared libraries: libnss3.so: cannot open shared object file: No such file or directory
[95994:95994:1008/002152:ERROR:nacl_fork_delegate_linux.cc(315)] Bad NaCl helper startup ack (0 bytes)
[95990:96008:1008/002153:ERROR:nacl_browser.cc(273)] Failed to open NaCl IRT file "/home/ams/Games/steamapps/common/Reflection of Mine/nacl_irt_x86_32.nexe": -4
Installing breakpad exception handler for appid(gameoverlayui)/version(20211006185107)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)
module.js:642
  return process.dlopen(module, path._makeLong(filename));
                 ^

Error: libsteam_api.so: wrong ELF class: ELFCLASS64
    at Object.Module._extensions..node (module.js:642:18)
    at Module.load (module.js:514:32)
    at tryModuleLoad (module.js:473:12)
    at Function.Module._load (module.js:465:3)
    at Module.require (module.js:524:17)
    at require (internal/module.js:20:19)
    at self.require (<anonymous>:11:26)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)
module.js:642
  return process.dlopen(module, path._makeLong(filename));
                 ^

Error: libsteam_api.so: wrong ELF class: ELFCLASS64
    at Object.Module._extensions..node (module.js:642:18)
    at Module.load (module.js:514:32)
    at tryModuleLoad (module.js:473:12)
    at Function.Module._load (module.js:465:3)
    at Module.require (module.js:524:17)
    at require (internal/module.js:20:19)
    at Object.<anonymous> (/tmp/.io.nwjs.a5atax/Steam4C2.js:22:16)
    at Module._compile (module.js:597:32)
    at Object.Module._extensions..js (module.js:612:10)
    at Module.load (module.js:514:32)
Installing breakpad exception handler for appid(gameoverlayui)/version(1.0) 

[Xangel2Net]

/home/ams/Games/steamapps/common/Reflection of Mine/nacl_helper: error while loading shared libraries: libnss3.so: cannot open shared object file: No such file or directory

With Steam runtime or not? That library is very common and must be in /usr/lib/libnss3.so (also it must be 32-bit version as game is)

[Chrono]

Where do you find the Linux log for this game? I'm getting a window with a black screen as well.

[Xangel2Net]

Originally posted by Chrono:

Where do you find the Linux log for this game? I'm getting a window with a black screen as well.

Just see your steam log. You can see it if you start steam in console or in your session log (for example ~/.xsession-errors).