FAQ / Troubleshooting thread

[ngdevone]

Game quits when opening inventory, map or caravan

Check if you have free space on the hdd.

Game freezes whenever I press the connect after host/join

Use -force -noupnp command line parameter.
It can be set in Steam game properties.

Error "Couldn't initialize the rendering device"

Try reinstalling Microsoft Direct X

https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=35

CAN'T MOVE MOUSE

- Set application (TQ.exe) compatibility mode to "Windows 7" - https://www.youtube.com/watch?v=1KNLP3T5cic

If you don't know how to find TQ.exe file, watch this instruction - https://www.youtube.com/watch?v=FbpeNEk0Yxc

- If the game crashes after using compatibility option, use Windows 10 safe mode option while starting game

GAME CRASHES AFTER SETTING WINDOWS COMPATIBILITY

This issue is caused by a bug in the Steam client on Win 10 and was reported to Valve.

[Malgardian]

Amarillys님이 먼저 게시:

No there isn't any .mdmp files and when I deleted all, well, there was nothing and still not working x)

Verified the game's files with Steam yet? Also please report the crashes you've been having on https://redmine.thqnordic.com/projects/titan-quest-atlantis-community/issues/new

[cl]

well i was at my uncle's house today and it worked, i came back home and it doesn't work again

[Malgardian]

Amarillys님이 먼저 게시:

well i was at my uncle's house today and it worked, i came back home and it doesn't work again

Same computer? Then it's something on your router's end, I'd say.

[TheGreyDeath]

ngdevone님이 먼저 게시:

Game quits when opening inventory, map or caravan

Check if you have free space on the hdd.

Game freezes whenever I press the connect after host/join

Use -force -noupnp command line parameter.
It can be set in Steam game properties.

Error "Couldn't initialize the rendering device"

Try reinstalling Microsoft Direct X

https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=35

CAN'T MOVE MOUSE

- Set application (TQ.exe) compatibility mode to "Windows 7" - https://www.youtube.com/watch?v=1KNLP3T5cic

If you don't know how to find TQ.exe file, watch this instruction - https://www.youtube.com/watch?v=FbpeNEk0Yxc

- If the game crashes after using compatibility option, use Windows 10 safe mode option while starting game

GAME CRASHES AFTER SETTING WINDOWS COMPATIBILITY

This issue is caused by a bug in the Steam client on Win 10 and was reported to Valve.

I swear as often as this game crashes now under Steam we'd be better off playing the Non Steam Version

[Axl]

I have question about original TQ IT not AE, I wrote here because there is nowhere else to write...
In russian version have two problems.
1) There is no text in many places and instead of it there "Tag not found". I can fix that download file called "Text_RU.arc" and copy it in folder Resources.
2) The second problem is that starting from act 4 there is no Russian voice acting. I can fix that too, i just copy file Dialog_RU.arc (from "Buka" version) in folder XPack in Imortal Throne directory and rename it in just Dialog.arc

Developers will be fix it two problems or not? Thx.

[MedeaFleecestealer]

No, because the original developers for TQIT no longer exist. THQ Nordic bought the rights to the game in 2013 and made the AE version for the 10th anniversary of the original TQ being released in 2006, but I doubt they'd do anything for the original disc version of the game.

[Axl]

MedeaFleecestealer님이 먼저 게시:

No, because the original developers for TQIT no longer exist. THQ Nordic bought the rights to the game in 2013 and made the AE version for the 10th anniversary of the original TQ being released in 2006, but I doubt they'd do anything for the original disc version of the game.

Can't they copy two files? Seriously? =) How to write to tech support?

[MedeaFleecestealer]

To what end? Most people will be playing the AE version of the game now, not the old disc one.

You could make a report here

https://redmine.thqnordic.com/projects/titan-quest-atlantis-community/issues/new

whether they can or will do anything about it I don't know.

[Axl]

MedeaFleecestealer님이 먼저 게시:

To what end? Most people will be playing the AE version of the game now, not the old disc one.

You could make a report here

https://redmine.thqnordic.com/projects/titan-quest-atlantis-community/issues/new

whether they can or will do anything about it I don't know.

Many thanks )

[wildindian48]

Hi. I am running Windows 10 64 bit on my laptop and am trying to run Titan Quest. We are having issues getting it running correctly. I have installed and reinstalled numerous times today. I am running it via dx9, as dx11 still won't initialize even though I am running dx12. When I run it via dx9, I get the load screen, but it's a super small area of it. I had set it to windowed mode, and it acts like borderless, but with dark side panels. The actual game area will not show the options or even bars on the right side for me to access the options, game, or anything else. I've tried looking through the forum, but not finding anything about this issue in particular. Thanks!

[Malgardian]

wildindian48님이 먼저 게시:

Hi. I am running Windows 10 64 bit on my laptop and am trying to run Titan Quest. We are having issues getting it running correctly. I have installed and reinstalled numerous times today. I am running it via dx9, as dx11 still won't initialize even though I am running dx12. When I run it via dx9, I get the load screen, but it's a super small area of it. I had set it to windowed mode, and it acts like borderless, but with dark side panels. The actual game area will not show the options or even bars on the right side for me to access the options, game, or anything else. I've tried looking through the forum, but not finding anything about this issue in particular. Thanks!

What happens if you set it to fullscreen?

[Kat Panther]

Malgardian님이 먼저 게시:

wildindian48님이 먼저 게시:

Hi. I am running Windows 10 64 bit on my laptop and am trying to run Titan Quest. We are having issues getting it running correctly. I have installed and reinstalled numerous times today. I am running it via dx9, as dx11 still won't initialize even though I am running dx12. When I run it via dx9, I get the load screen, but it's a super small area of it. I had set it to windowed mode, and it acts like borderless, but with dark side panels. The actual game area will not show the options or even bars on the right side for me to access the options, game, or anything else. I've tried looking through the forum, but not finding anything about this issue in particular. Thanks!

What happens if you set it to fullscreen?

Hi, I'm the wife! We flat can't get to the option for getting it to fullscreen at all. It is like it goes straight into 1024 x 768 and we cannot get it to switch. The options menu on the side with the bars (sorry, if that's unclear) isn't visible at all. All we can see is a corner of the flag and the brownish goldish background. It's weird.

[Malgardian]

Kat Panther님이 먼저 게시:

Malgardian님이 먼저 게시:

What happens if you set it to fullscreen?

Hi, I'm the wife! We flat can't get to the option for getting it to fullscreen at all. It is like it goes straight into 1024 x 768 and we cannot get it to switch. The options menu on the side with the bars (sorry, if that's unclear) isn't visible at all. All we can see is a corner of the flag and the brownish goldish background. It's weird.

Have you tried deleting the options file (located at C:\Users\<username>\Documents\My Games\Titan Quest - Immortal Throne\Settings\options.txt) ? The game should create a new one on startup.

[Kat Panther]

Malgardian님이 먼저 게시:

Kat Panther님이 먼저 게시:

Hi, I'm the wife! We flat can't get to the option for getting it to fullscreen at all. It is like it goes straight into 1024 x 768 and we cannot get it to switch. The options menu on the side with the bars (sorry, if that's unclear) isn't visible at all. All we can see is a corner of the flag and the brownish goldish background. It's weird.

Have you tried deleting the options file (located at C:\Users\<username>\Documents\My Games\Titan Quest - Immortal Throne\Settings\options.txt) ? The game should create a new one on startup.

I tried that one before, but it didn't work.

Just tried it again, and holy crapola, it worked! Thank you!

[Malgardian]

Kat Panther님이 먼저 게시:

Malgardian님이 먼저 게시:

Have you tried deleting the options file (located at C:\Users\<username>\Documents\My Games\Titan Quest - Immortal Throne\Settings\options.txt) ? The game should create a new one on startup.

I tried that one before, but it didn't work.

Just tried it again, and holy crapola, it worked! Thank you!

Well, second time's the charm, they say. :D Glad to hear it worked!