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I tried it already, also reinstalled game and tried to pass the portal few times. Nothing works.
Your best bet is to join someone else's game in multiplayer and have them portal you past the blockage. That definately works as its been used here multiple times. What also works sometimes is a player joining your game that has already completed that quest. I helped a chap who got locked out of the Act 5 door that requires the Icthian Relic. I just walked upto it in his game and it opened.
If you want some online help and are using Windows (Linux version can't join Windows and yes I couldn't help someone because of this) add me and we can try either option. Assuming you know how multiplayer works for TQ it should take a few minutes.