Skill reset issue

[Morcar]

Hi, I'm writing here on steam cause it's the only community with a dedicated forum I've found on 9parchments. I am a Nintendo Switch player of the game and since the last patch (few days ago) it's impossible to reset skill tree.
When I go near the globe and press B to open the newly reset skill tree menu, the menu opens, but I still have 0 skill points left, and all my previous distributed skills remains unaltered in their place.
I tryed many times, creating games at every difficulty, with all characters and every costume, both offline and online.
I simply don' t know what to do and I think it's a bug, but if it's me doing something wrong, or something happened before, maybe there's a solution.
Sorry again for writing here a problem with another gaming platform, but I saw other switch players wrote here on steam before.

[76561198818353027]

When you open the menu by pressing the B button it does not automatically reset skill tree, it just opens the menu. Then you need to press X to take points off from a specific skill on tree, it does not take the whole thing to 0 but rather gives you the option to lower it one by one. The only thing is that you need to stand next to the globe to have the X button "Remove Point" option.

Hope this helps. If you still have issues continue sending messages here, or contact us directly by support[at]frozenbyte[dot]com.

[Morcar]

I've already sent mails to the supporto@ and full reinstalling the game apparently solved the problem.
Thanks for the quick help Frozenbyte team. =)

[76561198818353027]

Originally posted by KouratasKeep:

I've already sent mails to the supporto@ and full reinstalling the game apparently solved the problem.
Thanks for the quick help Frozenbyte team. =)

Great to hear it worked. :)