The disconnection issue...again and 1000 times again

[Weatheryn]

Seriously, I cannot believe the dev are still ignoring it. The disconnection issue kills the game experience and apparently I am not the only guy who is suffering from it.
I tried the UDP port solution, the firewall solution and the launch-the-game-as-administrator solution but none of them worked. And of course in China, I even tried the VPN solution, neither PAC nor global proxy can fix it.

Some mate in game told me to purchase the Tencent Network Accelerator thing (dunno if it's the official name or not), but it is so strange to fix a Steam game disconnection by using a Tencent product.

The latest post about the disconnection thing was found in Jan. and now it is April. The issue exists.

If the dev can see it, what's your idea? Really want to play with my friends. /sad

[MarjutFB]

There are many disconnection issues in China which we think are largely in effect because of the local networks restrictions. And yes they might effect you in VPN too.

Sadly there isn't much we can do about this. The game is pretty much working as intended and the issues are between the connections of players, but we do realize that this is unfortunate and very unpleasant.

I don't know if you tried it, but using LAN mode only one could be one solution. Instructions here[www.frozenbyte.com] and note that the options.txt is located at %AppData%/NineParchments folder.

If nothing seems to work, we recommend getting a refund. If you can't get one through Steam please email us at [e-mail] for more information. Note that we might need info from our Steam report ticket.

Sorry again, but let me know if you have any questions!

[ceroeza]

Hey G.O. :D
I've enjoyed your company event tho you had this connection issues.
Sadly I've decided to turn off the game cos there was this one guy who was constantly attacking us.
I hope you will be able to play the game without the connection issues asap.
I also would recommend you to keep the game cos I think it's a very cool one.
The single player mode is also fun to play in my opinion!!

[Weatheryn]

Originally posted by CieYoZa:

Hey G.O. :D
I've enjoyed your company event tho you had this connection issues.
Sadly I've decided to turn off the game cos there was this one guy who was constantly attacking us.
I hope you will be able to play the game without the connection issues asap.
I also would recommend you to keep the game cos I think it's a very cool one.
The single player mode is also fun to play in my opinion!!

The thing is, I got killed every time in hardcore mode, stage 22 seemingly, trying to unlock the rest characters XD

[Weatheryn]

Originally posted by MarjutFB:

There are many disconnection issues in China which we think are largely in effect because of the local networks restrictions. And yes they might effect you in VPN too.

Sadly there isn't much we can do about this. The game is pretty much working as intended and the issues are between the connections of players, but we do realize that this is unfortunate and very unpleasant.

I don't know if you tried it, but using LAN mode only one could be one solution. Instructions here[www.frozenbyte.com] and note that the options.txt is located at %AppData%/NineParchments folder.

If nothing seems to work, we recommend getting a refund. If you can't get one through Steam please email us at [e-mail] for more information. Note that we might need info from our Steam report ticket.

Sorry again, but let me know if you have any questions!

Thanks for your reply! I really like the game so refunding would be such a pity.

I did try modifying the options.txt, then I found no host in the multi-player window. Only after changing it back to "false" can I see hosts. So...it didn't work neither.

:(

[MarjutFB]

Originally posted by G.O.:

Thanks for your reply! I really like the game so refunding would be such a pity.

I did try modifying the options.txt, then I found no host in the multi-player window. Only after changing it back to "false" can I see hosts. So...it didn't work neither.

:(

Yeah, LAN only works if you get other people to join your own LAN network or use a program to establish one over the internet (as said on the page). It doesn't work if you want to play with random players. Sorry if you found this confusing!

Could you still try to do that with your friends? Unfortunately I can't recommend any software but search engines should help with this.

Unfortunately I am not sure if we have other solutions, but you can still try if anything below would help. Also it's quite difficult for us to come up if something would work in China especially, and we're still not a huge studio.

Sorry about this, but I am glad to hear you have liked the game otherwise. Also let me know if you have any questions.

Other Workarounds

Check Your Router
After opening the UDP ports from 27300 to 27315, we recommend checking that your router doesn't have other restrictions. To be sure please contact your internet service provider.

Reset Settings
In case something is wrong with your settings, please simply try deleting options.txt from %AppData%/NineParchments folder.

Other
Please also make sure you don't have other programs open as they could load your connection. Also checking other computers in your house can be a good idea.

Sadly I don't have other ideas, but I'll get back to you if something comes up.