Can't change username in Uno

[Vean]

It keeps using my legacy name in ubisoft. I want to change it but nothing works.

[Ubi_TheBerry]

Originally posted by Vean:

It keeps using my legacy name in ubisoft. I want to change it but nothing works.

Hey Vean,

Thanks for reaching out, apologies for the delayed response!

Are you still unable to update your username?

If so, have you yet tried updating your Ubisoft username via Ubisoft Connect or the Account Management site[account.ubisoft.com]?

- Ubisoft Support

[Vean]

Yup. And it doesn't work.

[Ubi_TheBerry]

Originally posted by Vean:

Yup. And it doesn't work.

Thanks for the update Vean.

Does your name update in the Account Management site and just not in-game?

Does your username update in the Ubisoft Connect client?

If you're able to share any screenshots too so we can take a look, it'd be appreciated.

Thank you!

- Ubisoft Support

[Vean]

It just doesnt update in the uno game itself.

[Ubi_TheBerry]

Originally posted by Vean:

It just doesnt update in the uno game itself.

Would it be possible to please share some screenshots showing your username in the client vs in-game?

And have you tried verifying the game's files[ubi.li] or reinstalling the game to see if this persits?

- Ubisoft Support

[76561199205081135]

Hi scxlpture !

I've taken note of your report, and I'm sorry to hear that the Issue also impacts your experience !

Your message has been removed from the thread, in order to protect your privacy.

In order to provide you with the best possible support, I invite you to reach out to us via our {LINK REMOVED}Help website, where a specialist will check with you what can be done.

Don't hesitate to let us know if you have questions, or if there's anything else we can help you with !


- Ubisoft Support

[Toxic]

I am having this same issue

[Ubi_TheBerry]

Originally posted by Makima:

I am having this same issue

Hey Makima,

Sorry to see you're also having issues.

Please refer to our above responses for steps to try along with where to go for further support from us if needed.

Thank you.

- Ubisoft Support

[RoboRemix]

I'm also having that issue, but because I just changed it in ubersoft account management I'm guessing I have to wait to see if it did change

[RoboRemix]

Originally posted by RoboRemix:

I'm also having that issue, but because I just changed it in ubersoft account management I'm guessing I have to wait to see if it did change

Nevermind find out how to change name
So, you dont go to their website you got to go to the program/app/whatever it is that's installed on the your computer when downloaded games like uno, you click on your profile then account details, scroll down until you see where you can change your name, then change it to whatever you want (as long as its within ubisofts rules of course)

[franverka]

Just got the game. and i'm seeing this issue. In-Game username is not updating to match ubisoft connect username.

[Vean]

Originally posted by franverka:

Just got the game. and i'm seeing this issue. In-Game username is not updating to match ubisoft connect username.

Refund it while you still can. Even the browser version of Uno is better designed. And its free. It's overpriced and overrated. There's more issues than I can mention in one post.

[Corned Beef]

so it has been 2 (two) years and you still cant change the username? welp, refund I guess

[Vean]

It did change on its on after a while but it didnt work at the time it took anywhere from a couple of days to a week for it to update and they took months to respond to my ticket. By the time they responded I already didnt care anymore. But I would still refund it. Its really poorly designed. Once you start the game it just goes on infinitely until it crashes. Theres no pauses in between rounds. The old Uno flash games on browser were better designed than this game. The only thing this game has going for it is that its got fancy animations and skins because its funded by a major gaming company. Ubisoft. But then again nowadays made by Ubisoft has become a huge red flag.