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UNO > Player Support > Topic Details
MrSurge Mar 10, 2018 @ 5:58am
Profile Picture
How do I set a picture for my profile on Uno, it just shows a gray background for me.
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Showing 1-15 of 15 comments
prettytail Mar 11, 2018 @ 7:37am 
need to access to the uplay dashboard. It can be changed there.

1. Log-in Ubisoft account management from below the URL.
https://account.ubisoft.com/

2. Select "Account Information" tab.

3. By clicking your avatar image (gray background currently), you can enter the dashboard page.

4. Choose "Edit your profile" button.
(It might be written that is outlined character on a colored background)

5. You'll find "Change your avatar" then click it.

6a. If you have a image and want to use it for your avatar, click "Upload an avatar".
6b. In the case of using an existing Image, click "Choose from gallery".

There might be more easier way.
Last edited by prettytail; Mar 11, 2018 @ 7:57am
#1
MrSurge Mar 11, 2018 @ 8:38am 
I just tried that, but it says my email and password are incorrect when I've typed it in correctly.
#2
prettytail Mar 11, 2018 @ 9:05am 
Weird. But, just found more easier way.

1. Launch Uplay client.

2. Click the "▼" button that appears when hover the mouse cursor on the right side of your ID.

3. Choose "Edit my profile", and then your browser launches and transitions to the dashboard page.

Give it a shot.
Last edited by prettytail; Mar 11, 2018 @ 9:34am
#3
MrSurge Mar 12, 2018 @ 8:56am 
I gave it a go, but it didn't show up during Uno. Does it just take a while to show up?
#4
prettytail Mar 12, 2018 @ 9:50am 
Maybe so. And it might need to restart UNO or the client application too.
#5
DarknessGrima Jun 26, 2018 @ 3:17pm 
2. Click the "▼" button that appears when hover the mouse cursor on the right side of your ID.

just show online and offline only
#6
prettytail Jun 27, 2018 @ 5:03pm 
Isn't that the "friends and groups" window? Click own ID on the client main window then a sub window comes out, there's the "Edit your profile" button there.
#7
DarknessGrima Jun 28, 2018 @ 12:04pm 
nevermine i found how to change it but why doesn't show up on uno is that a glitch never has been fix?
Last edited by DarknessGrima; Jun 28, 2018 @ 12:07pm
#8
AsmoBaby Jan 7, 2021 @ 7:53pm 
Originally posted by DarknessGrima:
nevermine i found how to change it but why doesn't show up on uno is that a glitch never has been fix?

Late response, IK, but hopefully it helps any future users. Once changing my pfp, all I had to do was restart my pc and then the photo transferred over to uno.
#9
TheSonicJnr Apr 14, 2021 @ 7:05pm 
Originally posted by Omega:
Originally posted by DarknessGrima:
nevermine i found how to change it but why doesn't show up on uno is that a glitch never has been fix?

Late response, IK, but hopefully it helps any future users. Once changing my pfp, all I had to do was restart my pc and then the photo transferred over to uno.

big thank you to you Omega you helped me out with that!
#10
76561198885856812 Apr 16, 2021 @ 2:30am 
Originally posted by TheSonicJnr:
Originally posted by Omega:

Late response, IK, but hopefully it helps any future users. Once changing my pfp, all I had to do was restart my pc and then the photo transferred over to uno.

big thank you to you Omega you helped me out with that!

Hello TheSonicJnr,

Thank you for sharing! We're glad that this issue has been resolved for you.

Happy gaming and if you have any other questions, please let us know.

- Ubisoft Support
#11
Nines Mar 16, 2022 @ 10:36pm 
sick bro thanks
#12
Ubi-WheelyDuck  [developer] Mar 21, 2022 @ 10:03am 
Originally posted by N9N9S:
sick bro thanks
Hey there,

You are more than welcome, I will forward your kind words to UbiMark.

If ever we can help n the future, just let us know as we are happy to help.

- Ubisoft Support
#13
Deki Jan 19, 2023 @ 3:17pm 
hey if been trying to get a profile picture from an image but it seems that its just not letting me i can only choose from game avatars but not custome ones from my folders if tryed to change it on the ubisoft app ingame and on the website it all just doesnt let me
Last edited by Deki; Jan 19, 2023 @ 3:18pm
#14
76561199415776636 Jan 20, 2023 @ 6:12am 
Hey Deki,

If you're referring to the upload of customized avatar to your Ubisoft account, it is working as intended. A rework has been going on to help maintain a safe and inclusive environment for all players in our ecosystem, as it is a core principle for Ubisoft.

During this rework, new custom avatar uploads will be disabled for all new & existing accounts. You will still be able to select an avatar from the Ubisoft gallery, proposing a large variety of avatars from our brands.

We apologize for the inconvenience and will be looking forward to continuing to improve our ecosystem to provide a safer experience to all.

-Ubisoft Support
#15
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UNO > Player Support > Topic Details
Date Posted: Mar 10, 2018 @ 5:58am
Posts: 15

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