it won't open (I'm on oculus quest and windows 11), I get a white screen then it crashes

[Dragon Pidgeon]

every time I try opening the game it shows on my headset that is preparing to open, and it opens a white screen on my computer, and then it just turns off. I have searched everywhere and can't fix it, has anyone had or has a similar problem to me and knows how to fix it?

[TIenHg]

me too i really need to fix it, my issue was the same as you

[Deadshot]

Yeah I got the same issue.

[Pugdealer]

Same here

[Harfalth]

I have the same issue

[Zone3255]

same but with my index

[Dragon Pidgeon]

ight that really sucks that so many people are having this problem, I have emailed support and maybe somebody there can help me out. once/if I get a response that actually helps I'll upload what to do here

[Dragon Pidgeon]

ight so this is really weird but as soon as I requested a refund THE GAME STARTED WORKING! It is now playable for me and I cancelled my refund request!

[TIenHg]

Originally posted by Dragon Pidgeon:

ight so this is really weird but as soon as I requested a refund THE GAME STARTED WORKING! It is now playable for me and I cancelled my refund request!

did you do something so that the game work?

[Dragon Pidgeon]

Originally posted by Hoàng Trung Tiến:

Originally posted by Dragon Pidgeon:

ight so this is really weird but as soon as I requested a refund THE GAME STARTED WORKING! It is now playable for me and I cancelled my refund request!

did you do something so that the game work?

nope, literally just requested a refund telling steam the game is no longer working, then I accidentally open the game and it starts working. It's probably just a weird coincidence so I am not saying that you should go and refund the game and see if it works, but that is what I did and it started working.

[Dragon Pidgeon]

Originally posted by Dragon Pidgeon:

Originally posted by Hoàng Trung Tiến:

did you do something so that the game work?

nope, literally just requested a refund telling steam the game is no longer working, then I accidentally open the game and it starts working. It's probably just a weird coincidence so I am not saying that you should go and refund the game and see if it works, but that is what I did and it started working.

(gonna correct myself here since idk how to edit my message) the game never worked for me (I didn't mean to write "the game is no longer working for me" as it never worked

[Dragon Pidgeon]

Originally posted by Dragon Pidgeon:

Originally posted by Dragon Pidgeon:

nope, literally just requested a refund telling steam the game is no longer working, then I accidentally open the game and it starts working. It's probably just a weird coincidence so I am not saying that you should go and refund the game and see if it works, but that is what I did and it started working.

(gonna correct myself here since idk how to edit my message) the game never worked for me (I didn't mean to write "the game is no longer working for me" as it never worked

sorry this is the third time now, but to avoid any confusion NOW it is working, and before I requested a REFUND it was NOT.

[bad razumm]

Anyone solved the problem?

[Herodias.]

i have the same problem

[Froger]

Yep me to Valve Index

[Dragon Pidgeon]

yeah sorry guys, idk how I got mine to work. maybe try emailing the creators of the game and ask how to fix