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So, the problem remains.
I can't see the mouse. I can't see New Game, Load, Options... anywhere. Just "Post Mortem" on a red screen.
I hear the music in the background and I can quit the game with alt+f4, so it's not completely frozen. :(
It I run dxdiag and look at the display tab, it says I have DirectX Version 12 with Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
The Store page indicates that it needs direct x version 9c which I think may be related to the feature levels starting with 9.
If you haven't you might go to the properties page for the game and try to verify game files in case something got corrupted.
I have Windows 7 and directx 11.
Maybe I have to play the game in window mode? But I'm unable to do that, if I make the player.ini with the "800 600 32 0 BaseCMO.cmo" line, the 3d error will pop up again, and I can't even get the game started. (I also tried with 8, 16, 32, since I don't really know which I should put anyway, and every time is the same).
I have mine at 1920 x 1080 and don't have any problem with full screen mode.
I've tried lower that, just in case, and no changes either.
window 98/Me/2000/XP
32MB Direct 3D (DirectX 7) compatible 3D video card
This might help if you are trying out compatibility settings - and the info on the store page doesn't work...
... Edited to add - yes I'm a collector of things - and I rarely throw out the boxes for adventure games I like...
As a note, because I have DirectX 12 when it asked me if I wanted to install something called Direct Play I clicked No... It didn't seem to need it and I've played it completely through...
I didn't say earlier, but I have a Geforce 1070. I will try to tweak some of that 3D config to see if it gets me anywhere, but it's getting really frustrating at this point. I really wanted to play the game :(
CrusaderQueen - I think I have tried every single combination of compatibility settings on the .exe, on both of them (Game.exe and PostMortem.exe) Did you have the "Run as administrator" enabled?. I'm gonna try the one you say, but the problem is that it doesn't really crashes, it's that the main menu will never show up (only the red screen with "PostMortem" on the top, but no "New Game", "Load", or anything), but the game can still run with the music on the background forever. And I don't see the mouse either, but I know it's somewhere, 'cause if I click blindly everywhere, sometimes it leads me to another red empty screen :(
I think I missed the windows 7 bit before - sorry - no idea how steam or anyone else supports this on windows 7 - if Microsoft doesn't...