Empires of the Undergrowth

Empires of the Undergrowth

View Stats:
xaudio2.7 is not installed
I get this error when I launch the game, then have absolutely no sound. I've tried uninstalling and reinstalling already. Does anyone know of a fix? I don't have any problems with other games.
Originally posted by seally25:
Quick internet search suggests to install DirectX, specifically DX9. The last DirectX SDK that ships xaudio 2.7 dates back to June 2010.

I'm surprised the game still looks for it. Microsoft seems to have already removed the downloads for it, however, the DLL should already exist. I have XAudio2_7.dll in C:\Windows\System32 and C:\Windows\SysWOW64.

If it doesn't, you can probably try running the system file checker (https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e) or download the redistributable here: https://www.microsoft.com/en-US/download/details.aspx?id=8109

Do not download the DLL from non-Microsoft sources.
< >
Showing 1-6 of 6 comments
Mike  [developer] Oct 22, 2023 @ 7:37am 
A quick search shows this is a rare problem that sometimes happens with Unreal Engine 4 games (most of the results are for Fortnite). I'm away from my office rn so can't dig much further, but it might give you a starting point.
freya_the_vampyr Oct 23, 2023 @ 3:11pm 
If you find out how I can fix it, let me know.
freya_the_vampyr Jan 14, 2024 @ 7:55am 
I am still getting this error.
Mike  [developer] Jan 14, 2024 @ 3:12pm 
I don't think this is something that we can fix from our end
A developer of this app has indicated that this post answers the original topic.
seally25 Jan 21, 2024 @ 7:07am 
Quick internet search suggests to install DirectX, specifically DX9. The last DirectX SDK that ships xaudio 2.7 dates back to June 2010.

I'm surprised the game still looks for it. Microsoft seems to have already removed the downloads for it, however, the DLL should already exist. I have XAudio2_7.dll in C:\Windows\System32 and C:\Windows\SysWOW64.

If it doesn't, you can probably try running the system file checker (https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e) or download the redistributable here: https://www.microsoft.com/en-US/download/details.aspx?id=8109

Do not download the DLL from non-Microsoft sources.
freya_the_vampyr Mar 23, 2024 @ 9:12am 
Thank you. The redistributables thing worked.
< >
Showing 1-6 of 6 comments
Per page: 1530 50

Date Posted: Oct 21, 2023 @ 9:47am
Posts: 6