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I've reinstalled 5+ times....no good...they don't want to even BOTHER fixing this problem; because they have so many other problems to deal with.
Or maybe the magical LOG FILES will help? no; its probably not server-side.....
1. Search your computer for "Regedit"
2. Once Regedit is open, go to Edit>Find: Hyper Hippo Games
3. Open the Hyper Hippo Games folder - delete the "AdComm" folder within it
Let us know if that helps.
I'm on a Mac not windows
http://steamcommunity.com/app/462930/discussions/0/359547436757920328/