Profile reset and daily challenge bug?? :: Tom Clancy's Ghost Recon® Wildlands Player Support

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BRodieT

May 12, 2022 @ 10:23am

Profile reset and daily challenge bug??

Started the game today to do the daily challenges as usual but was unable to complete them due to all the text on the daily challenge screen being numbers. Crates progress have also been reset.

I have also noticed that my profile stats, such as amount of kills and favorite weapons, etc. have been completely reset as well, both in-game and on Uplay. Actual game progress, purchases, tier 1 mode and unlocks were unaffected and intact.

Rebooting the game and resetting my connection doesn't change anything.
Is there any other way?

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Showing 1-7 of 7 comments

Genzk

May 13, 2022 @ 2:23am

I facing the very same problem as yours, I had been Issue this matter the Ubisoft Connect, they said they are been maintenance so ask us giving them some times to correction.

76561198885856812 May 13, 2022 @ 2:30am

Hello BRodieT,

Sorry to hear that you were unable to complete daily challenges.

Can you please confirm if you're still experiencing this issue, by any chance? If so, can I kindly ask you to provide us with a few screenshots of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

BRodieT

May 13, 2022 @ 5:02am

Yes i am still experiencing this issue as of right now, here's a screen shot link of today's challenge screen :

https://steamcommunity.com/sharedfiles/filedetails/?id=2807471215

BRodieT

May 13, 2022 @ 5:07am

And here's a screen shot of my In-game profile with their stats reset, i am level 30.

https://steamcommunity.com/sharedfiles/filedetails/?id=2807473047

76561198885856812 May 13, 2022 @ 5:38am

Hello BRodieT,

Thank you for sharing your screenshots! I'm sorry to hear that you are still experiencing this issue.

I reported it to the responsible team already for further investigation. Once we have an update on this, we will let everyone know through these forums.

Apologies for any inconvenience caused by this and if you have any other questions, please let us know.

- Ubisoft Support