Services are not available at this time.. for 7 hours?

[VenKazi]

I downloaded an played the trial for maybe 30 - 50 min. You're supposed to have 5 hours before they ask you to buy the game.

when i returned to load up the game again i found that as soon as i get into the menu i get a small window that pops up saying: ghost recon wildlands services are not available at this time, please try again later. i press ok, an the game closes.

well ive been trying later for nearly 7 hours now, has anyone had/ is having this problem?

[Ubi-Orion]

Originally posted by VenKazi:

I downloaded an played the trial for maybe 30 - 50 min. You're supposed to have 5 hours before they ask you to buy the game.

when i returned to load up the game again i found that as soon as i get into the menu i get a small window that pops up saying: ghost recon wildlands services are not available at this time, please try again later. i press ok, an the game closes.

well ive been trying later for nearly 7 hours now, has anyone had/ is having this problem?

Hey there.

We're not experiencing any server issues with GRW at the moment. If this issue persists for you I would recommend performing our connectivity troubleshooting for the game which you can find here[support.ubisoft.com].

- Ubisoft Support

[VenKazi]

Heres the steps ive taken to ensure my game would work:

Updated drivers
Updated windows
Flushed DNS cache
Reset host files
Reset my router
checked anti virus programs, and windows defender.

And still the game refuses to work, and still prompts me with a services unavailable message. I guess its a good thing i have not bought the game and its doing this on my trial, of which the 30 or 40 min i played was really fun an ill be sad to not get any more time on it.

the best i can do now is create a support ticket an hope.

[Ubi-Orion]

Originally posted by VenKazi:

Heres the steps ive taken to ensure my game would work:

Updated drivers
Updated windows
Flushed DNS cache
Reset host files
Reset my router
checked anti virus programs, and windows defender.

And still the game refuses to work, and still prompts me with a services unavailable message. I guess its a good thing i have not bought the game and its doing this on my trial, of which the 30 or 40 min i played was really fun an ill be sad to not get any more time on it.

the best i can do now is create a support ticket an hope.

I see. Our connectivity troubleshooting is worth a shot for sure but failing that a support ticket is the next best option so we can dig into this a little deeper and work out what's causing this for you.

- Ubisoft Support

[VenKazi]

I have my support ticket sent, although i thank you for posting on steam discussions it helps.

[Epic]

I have the same problem. is there any solution to this problem?

[76561198868336514]

Hey Epic,

have you tried the connectivity troubleshooting?

- Ubisoft Support

[Epic]

I did everything that is described above. my friend also has the same problem.

[VenKazi]

Its nice to know im not alone lol. still waiting on a reply to my ubisoft support ticket

[VenKazi]

UPDATE: My trial is still not working. In game is says nat satus is open. when i go to play the campaign, above the "Launch" button it says offline not sure if that means anything critical.

it will actually load me into the game, next to my team in the environment by a house, however the pop up that says services are unavailable, nothing i do can get rid of it, and clicking ok still shuts the game down.

[76561198868205544]

Originally posted by Epic:

I did everything that is described above. my friend also has the same problem.

Sorry to hear that after trying these steps the issue persists, could you create a case {LINK REMOVED}HERE. That way we can look into it further with you. Once done please come back here and post your case number.

Originally posted by VenKazi:

Its nice to know im not alone lol. still waiting on a reply to my ubisoft support ticket

Hey! Could you provide us with your case number?

- Ubisoft Support

[VenKazi]

Hey, sorry for late reply. Here is the case number 11086474

[VenKazi]

UPDATE: I recorded a video of this with bandicam and its on youtube

https://www.youtube.com/watch?v=EDQEReaGeug&feature=youtu.be

[VenKazi]

im thinking that, the game takes too long to connect to ubisoft and so it displays the message i cant get rid of, and then it reconnects just after displaying that message.

[UbiKarl]

Hey VenKazi,

Thanks for providing all the details, we greatly appreciate that! :)

Just to double-check, have you had a chance to try and complete the troubleshooting steps suggested by Ubi-Orion?

- Ubisoft Support

[VenKazi]

yes i have done all that i can.