Can't play Online

[Leader of the Zakonistians]

Is something wrong with the servers? I can't play with my friends. I keep getting error messages every time I try to load into a public server.

[KNS]

Takes a few tries (3-6) to get it working.
Your NAT needs to be open though.

[Leader of the Zakonistians]

Początkowo opublikowane przez KNS:

Takes a few tries (3-6) to get it working.
Your NAT needs to be open though.

NAT??

[76561199205081135]

Hi Leader of the Zakonistians !

I've taken note of your reports, and I'm sorry to hear that error messages prevented you from enjoying Ghost Recon: Wildlands with your friends !

A {LINK USUNIĘTY}maintenance for the game servers took place recently.

Should the error messages keep happening, I invite you to follow the steps of the guides below, which help solve most of the connectivity Issues encountered on PC :

- {LINK USUNIĘTY}Dedicated PC connectivity troubleshooting guide

- {LINK USUNIĘTY}Ports setup guide for Ghost Recon: Wildlands

That guide also explains how to setup the NAT (thanks for contributing by the way KNS !), which is an integral part of the game connectivity.

Let us know if this helped, or if you have any questions !


- Ubisoft Support

[Metasparks]

@Ubi-MrM

What changed from before May? People weren't having this level of problems?

Apart from that, what do we do with port forwarding if we have multiple computers inside the home network that want to play the game with each other? For example, two of the family members want to do co-op together from inside the same network.

[Ubi_TheBerry]

Początkowo opublikowane przez Metasparks:

@Ubi-MrM

What changed from before May? People weren't having this level of problems?

Apart from that, what do we do with port forwarding if we have multiple computers inside the home network that want to play the game with each other? For example, two of the family members want to do co-op together from inside the same network.

Hey Metasparks,

If multiple PCs are involved, you'd need to enable Port Forwarding for both of their respective IPs.

We have an investigation open into the increase of connectivity issues reported, namely with the 'Ribera' error code, however this is still ongoing and in the meantime, we'll continue to advise troubleshooting steps to players just in case they help them get connected.

- Ubisoft Support

[Metasparks]

Is it possible to route the same external port to two different internal IP addresses? I imagine I can't change the internal port if the application is expecting communication on that port.

I would have expected the game to use UPNP to do this correctly.

My guess is that I'm going to have to create a new layer and route through a VPN service as a hop to one of the machines.

[Ubi_TheBerry]

Początkowo opublikowane przez Metasparks:

Is it possible to route the same external port to two different internal IP addresses? I imagine I can't change the internal port if the application is expecting communication on that port.

I would have expected the game to use UPNP to do this correctly.

My guess is that I'm going to have to create a new layer and route through a VPN service as a hop to one of the machines.

Hey Metasparks,

We wouldn't be able to advise on that element specifically.

If you're having any issues with Port Forwarding, please reach out to your ISP for further guidance on this.

And if there's anything else we can help with, please let us know!

- Ubisoft Support