cant play with a friend

[MrMisty]

for some reason his nat status keeps staying on offline/strict even though when he opens up the game is says he is connect to ubisoft servers and my nat is moderate so he cant join does anyone know how to fix it?

[Oldman Gimpster]

Same here..can't coop.

[Ubi_TheBerry]

Hey there guys!

Strict NAT won't allow you to connect to other players.

Please ensure you / your friend have completed all of the steps in our troubleshooting guide available here.[www.ubisoft.com]

These should help you acquire Open NAT and be able to connect.

Should you still have problems after completing all of those steps, please contact us directly via our Support Site[ubi.li] or you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

[rontonik]

Hello ! For Ubi_TheBerry. I apply to you as the representative of Ubisoft.
All these last days I can not connect to Uplay at all.
The second thing, at the start of the sales the price for Ghost recon wildlands standard edition was 7,50 euros on Uplay. I went to the same site today and the price changed to 15 euros ! ( as it always was on previous sales ). While Epic store maintains the 7,49 euros, and Steam 9,99.
https://store.ubi.com/es/tom-clancy-s-ghost-recon-wildlands/574474b488a7e3b8638b456a.html

Could you explain this ? And what happend to connection ?
I wrote to support, of course, but reply normally can delay to week.

[Ubi_TheBerry]

引用自 rontonik：

Hello ! For Ubi_TheBerry. I apply to you as the representative of Ubisoft.
All these last days I can not connect to Uplay at all.
The second thing, at the start of the sales the price for Ghost recon wildlands standard edition was 7,50 euros on Uplay. I went to the same site today and the price changed to 15 euros ! ( as it always was on previous sales ). While Epic store maintains the 7,49 euros, and Steam 9,99.
https://store.ubi.com/es/tom-clancy-s-ghost-recon-wildlands/574474b488a7e3b8638b456a.html

Could you explain this ? And what happend to connection ?
I wrote to support, of course, but reply normally can delay to week.

Hello rontonik,

Thank you for getting in touch, but in future please consider creating a new thread for your issue rather than posting on other user's unrelated threads.

Regarding your issues, do you have any images showing the different pricing on the Ubisoft Store?

There are weekly deals on which are subject to change which may have been the case here.

As for your connection issues, could you please provide some more details?

Are you unable to connect in a game, website or the Ubisoft Connect PC client?

- Ubisoft Support

[rontonik]

There was no sense to create the new thread, because I was expecting the reply from you as representative of Ubisoft directly. I doubt that you or any other from ubisoft would read it.
I am sorry for inconvenience.
I can not provide the link when the sales just started, obviously. It was not the weekly deal, it was from the first day of the actual sales. Your company must have this info, not me.
And I posted the link with actual price.

Here is the thread of Steam forum where other user informs that the price was 7,50 $.
The date is 8 of October.
https://steamcommunity.com/app/460930/discussions/0/3092275748069099026/

As for my connection issue, I can not connect to Ubisoft connect PC client. Obviously, I can connect to website, in other case, I could not be able to see the store and change of the price.
After I posted the reply, I tried to connect to Uplay client again and it worked this time !
If Uplay has the problems with their servers, you could say that at least.

Thank you for the attention.

[76561198868149032]

引用自 rontonik：

There was no sense to create the new thread, because I was expecting the reply from you as representative of Ubisoft directly. I doubt that you or any other from ubisoft would read it.
I am sorry for inconvenience.
I can not provide the link when the sales just started, obviously. It was not the weekly deal, it was from the first day of the actual sales. Your company must have this info, not me.
And I posted the link with actual price.

Here is the thread of Steam forum where other user informs that the price was 7,50 $.
The date is 8 of October.
https://steamcommunity.com/app/460930/discussions/0/3092275748069099026/

As for my connection issue, I can not connect to Ubisoft connect PC client. Obviously, I can connect to website, in other case, I could not be able to see the store and change of the price.
After I posted the reply, I tried to connect to Uplay client again and it worked this time !
If Uplay has the problems with their servers, you could say that at least.

Thank you for the attention.

Hey,

Regarding the store issue you mentioned, each store (ours, Steam and Epic) can run sales at different times on games, they don't all have to be the same at the same time.

We do post on Facebook and Twitter when there is server issues affecting Ubisoft Connect or any of our games but these often don't last too long, so if you are always having an issue then that is likely something else.

Please try the steps found {連結已移除}here
if you continue to have issues connecting to Ubisoft Connect when you try to sign in.

- Ubisoft Support

[rontonik]

I did not say that the sales should be the same at the same time. Seems, that nobody reads well what I am talking about.
Or pretend to have fool me ?
I said that Uplay store changed the price for offer. There were sales from 5 of October till 11 of October with the 20th Anniversary of Ghost recon. At 5 of October I went to Uplay web store and the price for Ghost recon wildlands was 7,50 euros , your store was saying that the sales will last till 11 of October.
While I was waiting if the friends would buy it too, at the 9 of October the price changed to 15 euros. That is !
It seems to me inacceptable and incomprehensible practice.
I was about to buy the game directly on Uplay, because I do not like to run 2 platforms at the same time. What the sense to buy it on Steam ? Besides, the price was cheaper.

Now Uplay even removed the announce of sales and present the offers as weekly deal.
Is it because I complained ? Ha-ha.

Thank you for attention also.

[76561198868149032]

引用自 rontonik：

I did not say that the sales should be the same at the same time. Seems, that nobody reads well what I am talking about.
Or pretend to have fool me ?
I said that Uplay store changed the price for offer. There were sales from 5 of October till 11 of October with the 20th Anniversary of Ghost recon. At 5 of October I went to Uplay web store and the price for Ghost recon wildlands was 7,50 euros , your store was saying that the sales will last till 11 of October.
While I was waiting if the friends would buy it too, at the 9 of October the price changed to 15 euros. That is !
It seems to me inacceptable and incomprehensible practice.
I was about to buy the game directly on Uplay, because I do not like to run 2 platforms at the same time. What the sense to buy it on Steam ? Besides, the price was cheaper.

Now Uplay even removed the announce of sales and present the offers as weekly deal.
Is it because I complained ? Ha-ha.

Thank you for attention also.

My apologies for the misunderstanding and I'm sorry to hear the price changed. We might be able to look into that further for you if you reach out via our {連結已移除}Support Site. You can also private message us on {連結已移除}Facebook and {連結已移除}Twitter if you prefer.

As this topic has already derailed the original thread, I'm going to lock it. Please avoid bringing new issues into someone else's thread in future.

@MrMisty and @Oldman Gimpster, I hope you were able to get your issue resolved already but if not, please follow the links from Ubi_TheBerry to troubleshoot the issue or contact us privately to look further into it for you if needed.

- Ubisoft Support