Tom Clancy's Ghost Recon® Wildlands

Tom Clancy's Ghost Recon® Wildlands

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aplethoraof May 2, 2020 @ 10:32am
GR Wildlands Error Code - Can't play multiplayer?
Background:

I've been playing Wildlands for a while and got it for my S.O. so that we could play coop during the quarantine. We are in the same house, so in the same connection.

Problem:

When we tried to play multiplayer, we got hit with this error:

"Ghost Recon Wildlands services not available at this time.

Please try again later.

Tarija-00100"

As far as I know, unless I am mistaken, the servers are not down. I mean, I can still access all the Ubisoft stuff for Wildlands (store, etc.).

So I'm not sure what is going on here, or how to resolve it. We both took down our firewalls, but other than that, I am stumped.
Originally posted by aplethoraof:
Originally posted by UbiRaziel:
Hey, we can certainly help you with this.

For future reference - We have a Player Support section here on the forums, it is best to post there so we don't miss your query.

Can you please confirm if either of you are able to play online alone? This may be specific to both players trying to play online at the same time.

Is your NAT always offline or only when your S.O. is online?

All the best!

- Ubisoft Support

Hey hey! Thanks for the response. I ended up. . ."solving" this. I'm not really sure why, but after repeated logging off and logging on, it just decided to work. Not really sure why, or how to replicate the issue yet.
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Showing 1-6 of 6 comments
aplethoraof May 2, 2020 @ 10:42am 
Update: My S.O.'s NAT Status is online, mine is offline. I suspect that is the issue.

We are on the same network.
UbiRaziel  [developer] May 4, 2020 @ 8:48am 
Hey, we can certainly help you with this.

For future reference - We have a Player Support section here on the forums, it is best to post there so we don't miss your query.

Can you please confirm if either of you are able to play online alone? This may be specific to both players trying to play online at the same time.

Is your NAT always offline or only when your S.O. is online?

All the best!

- Ubisoft Support
A developer of this app has indicated that this post answers the original topic.
aplethoraof May 4, 2020 @ 9:15am 
Originally posted by UbiRaziel:
Hey, we can certainly help you with this.

For future reference - We have a Player Support section here on the forums, it is best to post there so we don't miss your query.

Can you please confirm if either of you are able to play online alone? This may be specific to both players trying to play online at the same time.

Is your NAT always offline or only when your S.O. is online?

All the best!

- Ubisoft Support

Hey hey! Thanks for the response. I ended up. . ."solving" this. I'm not really sure why, but after repeated logging off and logging on, it just decided to work. Not really sure why, or how to replicate the issue yet.
UbiRaziel  [developer] May 4, 2020 @ 10:32am 
Hello! Well this is very good news, I'm happy to read that :)

I will move your thread to our Player Support section for now. If it ever happens again, simply re-open the thread and we'll be able to see it at the top.

Enjoy your game time!

- Ubisoft Support
VR Nov 18, 2020 @ 9:36am 
My problem has not been resolved yet and even more disturbing I don't even get a answer back on there website,...
76561198412668683 Dec 31, 2020 @ 7:38am 
Originally posted by VR:
My problem has not been resolved yet and even more disturbing I don't even get a answer back on there website,...

Do you have a support case open with us already, VR?

- Ubisoft Support
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Date Posted: May 2, 2020 @ 10:32am
Posts: 6