Tom Clancy's Ghost Recon® Wildlands

Tom Clancy's Ghost Recon® Wildlands

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No One Jun 1, 2019 @ 9:06am
Cant Launch game!!!!!!
i launched it and watch the files i just built this PC before last big patch it ran it on my rtx 2060 then the patch came out and it hasint run since but when i try this hidden file pops up GRW.exe.local then it deletes and the game doent launch and the splash screen pops up for a sec end and wont run i complained about this before but nothing in any form of reply i have since then wiped my drives and reinstalled windows and steam and GRWL but still it dose the same Please help
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Showing 1-5 of 5 comments
UbiBaron  [developer] Jun 3, 2019 @ 6:30am 
We're sorry to hear that this is occurring for you.

You mention running through some steps already, but please make sure you have been through all the steps in the guide here[support.ubi.com]

These steps can help with issues such as this and improving general system health.

- Ubisoft Support
Last edited by UbiBaron; Jun 3, 2019 @ 6:30am
No One Jun 3, 2019 @ 6:48am 
Originally posted by UbiBaron:
We're sorry to hear that this is occurring for you.

You mention running through some steps already, but please make sure you have been through all the steps in the guide here[support.ubi.com]

These steps can help with issues such as this and improving general system health.

- Ubisoft Support

Its Not a Problem On my End of Things Its yours And your Patches that has Problems running a Zotac RTX 2060

i can run ACO fine FC5 fine even the Crew and all other ubisoft games Fine But Wildlands... !?
UbiBaron  [developer] Jun 4, 2019 @ 4:58am 
Have you been through the full steps? While I can understand that this is frustrating, if it's only happening with one game, each game runs differently and so steps can help even if it's only happening in a single game.

To help us look into this further, if you haven't already, please create a case through the support site here[support.ubi.com]

In this please include a DxDiag & MSINFO, as these will be required by the support staff. You can get these through the steps in the Ubisoft FAQ here[support.ubi.com]

- Ubisoft Support
No One Jun 4, 2019 @ 7:26am 
Im done its a shame i like this game and spent alot of money on it but im not doing your job its new hard wear that you need to upgrade your soft wear to and im not getting paid to do this work
UbiKarl  [developer] Jun 7, 2019 @ 2:56pm 
Originally posted by No One:
Im done its a shame i like this game and spent alot of money on it but im not doing your job its new hard wear that you need to upgrade your soft wear to and im not getting paid to do this work
Hey No One!

I appreciate your frustration regarding the matter however in order for us to have a closer look at what may possibly be causing this issue for you to occur is to refer to your system files. If you do find time to do so, we will be able to proceed with troubleshooting steps and will aim to have it resolved for you. Accordingly, if you do manage to complete this, let us know your ticket number and we will forward it to our technical team!

- Ubisoft Support
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Date Posted: Jun 1, 2019 @ 9:06am
Posts: 5